Area Store manager in London

We're looking for a hands-on, commercially focused Area Store Manager to join a fast-paced grab & go retail business operating across multiple sites in the City of London.

The Role

• Reporting directly to the Head of Operations, the Area Store Manager will take responsibility for a number of City of London sites, leading diverse teams across each location and ensuring consistency, performance and operational excellence.
• The successful Area Store Manager will be comfortable rolling up their sleeves during service, supporting their teams and managing the demands of a busy trading environment while also managing their time effectively to stay on top of administration, planning and commercial responsibilities.

Key Responsibilities

• Manage and support multiple grab & go retail sites across the City of London.
• Lead, coach and develop diverse teams across each location.
• Be highly visible and hands-on during service, leading from the front.
• Ensure excellent customer service and consistently high operational standards.
• Manage rotas, staffing, training and team performance.
• Monitor sales, KPIs and operational performance, using data and analytics to drive improvements.
• Maintain exceptional standards of organisation and attention to detail.
• Oversee logistics, stock management and day-to-day operational requirements.
• Ensure all sites consistently meet food safety, health & safety and compliance standards.
• Identify operational issues quickly and implement effective solutions.
• Balance time effectively between being on the floor and completing essential administration.
• Work closely with the Head of Operations to deliver business and operational objectives.

What We're Looking For

• You'll ideally be an experienced Store Manager with at least 1 year of management experience, preferably within food retail, grab & go, hospitality, QSR or a similarly fast-paced environment.
• Takes a genuinely hands-on approach.
• Is confident managing multiple priorities in a high-volume environment.
• Has strong leadership and people-management skills with senior operators.
• Is highly organised with excellent attention to detail.
• Understands logistics and operational planning.
• Is comfortable working with numbers, KPIs and analytics.
• Has a strong understanding of food safety and health & safety.
• Can manage their time effectively between service and administration.
• Leads by example and enjoys developing their teams.
• Is commercially aware and motivated by performance.
• Can work at pace without compromising standards.

Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business.