Hotel Manager

Hotel Manager

Full-Time 45000 - 47000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of 20 in managing hotel operations and ensuring exceptional guest service.
  • Company: Join Kellan Group, a diverse company committed to equal opportunities in hospitality.
  • Benefits: Enjoy flexible hours, potential travel, and a dynamic work environment.
  • Why this job: Be part of a recently reopened hotel and make a real impact on guest experiences.
  • Qualifications: 3 years of hotel management experience and a degree in Hospitality Management required.
  • Other info: Fast-paced environment with opportunities for growth and development.

The predicted salary is between 45000 - 47000 £ per year.

We are recruiting an experienced 'hands-on' Hotel Manager, with proven professional skills in sales building and financial management, to manage our hotels in London. The Hotels are based in North London with our Head Office being based in Wembley. We now require a strong leader to help build on the business's excellent reputation by securing and retaining new business with a focus on the corporate sector. It is an excellent opportunity for a current GM who wants just a little more from their career. To be successful in this role, you will need to fulfil the following:

· At least 3 years experience as a Hotel General Manager (within 3 or 4-star businesses) and preferably with experience in London West End hotels.

· Proven revenue management skills

· F&B operations skills and experience in local marketing to drive F&B sales preferred.

· Possess the know-how, confidence and most importantly the contacts and experience necessary to build corporate and private sales

· Be confident and fluent in revenue financials of RevPAR, ARR, Occupancy rates

· Have proven skills and experience in the day-to-day running of a hotel, gaining and retaining the respect of staff and creating a management presence which customers can easily identify.

· Good knowledge of brands.

· Salary – £38K – £45K per annum, depending on experience and ability

Overview

We are seeking a skilled Hotel Manager to oversee our hospitality operations and ensure exceptional guest experiences. The ideal candidate will have a passion for the hotel industry, possess strong leadership skills, and be fluent in multiple languages.

Responsibilities

– Manage day-to-day hotel operations, including guest services, housekeeping, and maintenance

– Supervise staff, provide training, and ensure high standards of customer service

– Implement and maintain efficient procedures for reservations, check-ins, and check-outs

– Handle guest inquiries, requests, and complaints promptly and professionally

– Monitor financial performance, prepare budgets, and control costs to maximize profitability

– Ensure compliance with health and safety regulations

Others

– Previous experience in hotel management or a related field

– Proficiency in multiple languages is advantageous

– Strong leadership skills with the ability to motivate and manage a diverse team

– Excellent communication and interpersonal abilities

– Knowledge of human resources practices within the hospitality industry

– A passion for delivering exceptional guest experiences

If you are a dynamic individual with a background in hospitality management and possess the necessary skills to lead a team towards excellence, we invite you to apply for this exciting opportunity as a Hotel Manager.

Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites

AMRT1_UKCT

Hotel Manager employer: Berkeley Scott

At Kellan Group, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Berkshire. Our hotel manager role not only provides a competitive salary but also fosters a culture of teamwork and professional growth, with opportunities for training and development. Join us to lead a dedicated team in delivering outstanding guest experiences while enjoying the benefits of flexible hours and a supportive workplace.
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Contact Detail:

Berkeley Scott Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Manager

✨Tip Number 1

Make sure to highlight your leadership experience in previous roles. As a Hotel Manager, you'll be leading a team, so showcasing your ability to inspire and manage staff effectively will set you apart.

✨Tip Number 2

Familiarize yourself with the latest trends in hotel management and revenue strategies. Being knowledgeable about industry standards can demonstrate your commitment to driving profitability and staying ahead of the competition.

✨Tip Number 3

Prepare to discuss specific examples of how you've handled guest feedback and resolved issues in the past. This will show your problem-solving abilities and customer service orientation, which are crucial for this role.

✨Tip Number 4

Network with professionals in the hospitality industry. Attend local events or join online forums to connect with others who may have insights or opportunities related to hotel management positions.

We think you need these skills to ace Hotel Manager

Leadership Skills
Excellent Communication Skills
Customer Service Orientation
Financial Acumen
Revenue Management
Problem-Solving Abilities
Knowledge of Hotel Management Software
Team Management
Budget Management
Health and Safety Compliance
Organizational Skills
Ability to Work Under Pressure
Event Planning
Staff Recruitment and Training
Understanding of Industry Trends

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in hotel management, particularly focusing on your leadership skills and financial acumen. Use specific examples that demonstrate your ability to drive revenue and manage a team.

Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and detail how your experience aligns with the job requirements. Mention your understanding of hotel operations and your approach to delivering exceptional customer service.

Highlight Relevant Qualifications: Clearly state your educational background, especially if you have a degree in Hospitality Management or related fields. If you have any certifications in hotel management, be sure to include those as well.

Showcase Problem-Solving Skills: Provide examples in your application that illustrate your problem-solving abilities, particularly in high-pressure situations. This will demonstrate your capability to handle guest feedback and operational challenges effectively.

How to prepare for a job interview at Berkeley Scott

✨Showcase Your Leadership Skills

As a Hotel Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your communication skills and ability to motivate others.

✨Demonstrate Financial Acumen

Since the role requires strong financial management, come ready to discuss your experience with budgeting, revenue management, and financial planning. Use concrete figures or outcomes from previous roles to illustrate your expertise.

✨Highlight Customer Service Excellence

Exceptional customer service is key in the hospitality industry. Prepare to discuss how you've handled guest feedback and resolved issues effectively, showcasing your problem-solving abilities and commitment to guest satisfaction.

✨Familiarize Yourself with Industry Trends

Stay updated on current trends in hotel management and operations. Being knowledgeable about the latest industry developments will not only impress your interviewers but also demonstrate your passion for the field.

Hotel Manager
Berkeley Scott
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  • Hotel Manager

    Full-Time
    45000 - 47000 £ / year (est.)

    Application deadline: 2027-04-09

  • B

    Berkeley Scott

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