Document Controller
Department: Technical
Employment Type: Permanent
Location: Southall, London
Description
Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life. We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all our stakeholders. Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail. We are looking for an experienced Document Controller to join the team at the Green Quarter: The Green Quarter | New Build Homes West London | Berkeley
What you'll be doing
The Document Controller manages the document control systems and processes for the development from initial set-up to project completion, taking great pride in having a system with the highest possible standards. They will take great pride in creating and supporting that has the highest organisational standards and attention to detail.
- Manage and track design information within the project EDMS.
- Review and update roles, permissions, and security access for internal and external users.
- Coordinate and distribute technical drawings, track document status, and follow up on outstanding tasks.
- Escalate unresolved document issues to senior managers.
- Ensure quality control of published documentation, checking revisions, references, and titles.
- Address EDMS queries from stakeholders and provide regular status reports on document progress, delays, and RFIs.
- Act as the Viewpoint subject expert, training colleagues and enforcing clear protocols.
- Manage Viewpoint information requests and maintain key trackers (DCNs, consultant appointments, insurance, and handovers).
- Oversee document control processes, including uploading, distributing, and maintaining accurate records.
- Support site teams and stakeholders with EDMS onboarding and registration.
- Generate Field View reports, provide QA sheets, and support Field View administration.
- Produce reports on query and RFI response times using EDMS tools and Excel.
- Work collaboratively with external consultants to ensure compliance with standards.
- Manage O&M documentation, liaising with clients and O&M providers for handover coordination.
- Oversee stakeholder folders on EDMS for clients, legal teams, and housing associations.
- Track and coordinate NCRs with trade contractors to ensure resolution.
- Assist with SharePoint management for internal stakeholders.
What you'll bring
- Experience within Document Control, Electronic Document Management Systems or a similar project information environment is desirable.
- Experience supporting digital document and information workflows, ideally across multiple projects.
- Strong administrative and organisational experience with good record-keeping skills.
- Experience supporting project teams and providing system guidance or training is desirable.
- Experience with FieldView and Viewpoint for Projects would be advantageous.
- Good attention to detail and a methodical approach to document and information management.
- Effective problem-solving skills with the ability to identify and follow up issues.
- Clear written and verbal communication skills.
Why join us?
- 25 days annual leave, increasing with service to 33 days.
- Health and wellbeing benefits including Private Medical Insurance.
- Lifestyle benefits including access to an online discount platform.
- Berkeley Foundation volunteer day.
- Private pension plan.
- Group life assurance.
The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
Internal applicants: If you’re an internal applicant, please ensure you’ve informed your line manager of your intention to apply for this position.
#J-18808-Ljbffr
Document Controller in Southall employer: Berkeley Group
Berkeley Group is an exceptional employer that prioritises employee well-being and professional growth, offering 25 days of annual leave that increases with service, alongside comprehensive health benefits including Private Medical Insurance. Our collaborative work culture fosters innovation and inclusivity, allowing Business Analysts to thrive in a dynamic environment where they can drive meaningful change while enjoying a great quality of life in vibrant locations across London, Birmingham, and the South of England.
