At a Glance
- Tasks: Support leasing teams with admin tasks and ensure smooth operations in a vibrant rental environment.
- Company: Join Berkeley Living, a leader in redefining the rental experience with quality homes.
- Benefits: Enjoy 25 days annual leave, health benefits, and lifestyle perks.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Be part of a team that prioritises exceptional service and community atmosphere.
- Qualifications: Experience in lettings or property administration; strong organisational skills required.
The predicted salary is between 36000 - 60000 £ per year.
Leasing Administrator
Department: Build to Rent
Employment Type: Permanent
Location: Vauxhall, London
Reporting To: Steph Douglas
Description
Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail.
Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord.
At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting – one that prioritises quality, integrity, and excellence at every stage.
Key Responsibilities
This is an exciting opportunity to join our centralised team to provide crucial administrative and co-ordination support to our on-site leasing teams. The role will ensure the smooth operation of the leasing department by overseeing the lead to lease process and acting as a centralised point of contact for all lease progression matters.
- Managing the end-to-end application and contract process, ensuring documents and references are completed accurately and timely.
- Support on-site teams in progression applications to leases by managing enquiries via multiple channels (email, phone)
- Achieving weekly and monthly leasing targets, supporting high conversion rates.
- Strong collaboration with the centralised leasing and marketing teams.
- Working closely with the on-site teams, including maintenance, to ensure homes are ready for leasing.
- Providing exceptional customer service and fostering of a positive community atmosphere.
- Prepare and issue lease contracts with precision and timeliness.
- Maintain accurate records, ensuring compliance with company policies and legal requirements (eg. Right to Rent checks)
- Acting as a point of contact for customers, residents and handling all initial enquiries and co-ordinating effective communication with on-site teams.
- Co-ordinating home showings, managing all incoming leads and ensuring smooth day to day leasing operations.
- Support with the co-ordination of move-ins and outs, delivery a positive customer experience (including scheduling in inventory reports)
Skills, Knowledge and Expertise
- Experience in lettings, hospitality or residential property administration.
- Familiarity with lettings process and lease documentation (ARLA qualification would be beneficial)
- Experience in CRM systems (Yardi would be beneficial).
- Someone who is highly organised, detail-oriented and finds satisfaction in keeping processes running smoothly behind the scenes.
- Confidence communicator to a wide range of people, with a natural flair for exceptional service.
- Strong team player who is solution focused.
- Pro-active, flexible and willing to go above and beyond to provide excellent service.
- Ability to manage a high volume of tasks.
- Excellent attention to detail.
- Passionate about accurate reporting.
- Compliance driven.
Benefits
- 25 days annual leave, increasing with service to 33 days.
- Health and wellbeing benefits including Private Medical Insurance.
- Lifestyle benefits including access to an online discount platform.
- Berkeley Foundation volunteer day.
- Private pension plan.
- Group life assurance.
The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
Internal applicants: If you’re an internal applicant, please ensure you’ve informed your line manager of your intention to apply for this position.
Leasing Administrator in City of London employer: Berkeley Group
Berkeley Living is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in the vibrant location of Vauxhall, London. With benefits such as 25 days of annual leave, private medical insurance, and opportunities for community engagement through the Berkeley Foundation, employees are encouraged to thrive both personally and professionally. The company fosters a collaborative environment where every team member plays a vital role in redefining the rental experience, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Leasing Administrator in City of London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Berkeley Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Berkeley Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Berkeley Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Leasing Administrator in City of London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Leasing Administrator role at Berkeley Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Berkeley Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Berkeley Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Berkeley Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Berkeley Group.
