Customer Experience Manager, New Homes (2-Year FTC)

Customer Experience Manager, New Homes (2-Year FTC)

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Berkeley Group

At a Glance

  • Tasks: Ensure top-notch customer experience from pre-completion to warranty period.
  • Company: Berkeley Group, a leader in new homes with a focus on quality.
  • Benefits: Health benefits and generous leave days for your wellbeing.
  • Other info: Fixed-term role with opportunities for personal growth.
  • Why this job: Join a team dedicated to creating exceptional customer journeys.
  • Qualifications: Previous customer service experience and strong relationship-building skills.

The predicted salary is between 30000 - 40000 Β£ per year.

Berkeley Group is seeking a Customer Service Manager for a fixed-term role in Taplow, England. You will ensure an excellent customer experience throughout the new homes journey, from pre-completion to the two-year warranty period.

The ideal candidate should have prior customer service experience, with a strong focus on quality and relationship building.

The role offers health benefits and ample leave days, reflecting Berkeley Group's commitment to employee wellbeing.

Customer Experience Manager, New Homes (2-Year FTC) employer: Berkeley Group

Berkeley Group is an exceptional employer that prioritises employee wellbeing and development, offering a supportive work culture in the picturesque location of Taplow, England. With comprehensive health benefits and generous leave days, employees are encouraged to thrive both personally and professionally, making it a rewarding place to build a career in customer service management.

Berkeley Group

Contact Details:

Berkeley Group Recruitment Team

We think you need these skills to ace Customer Experience Manager, New Homes (2-Year FTC)

Customer Service Experience
Quality Focus
Relationship Building
Excellent Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management