At a Glance
- Tasks: Manage residential freeholds and ensure exceptional service for our customers.
- Company: Join Berkeley's newest brand, focused on quality and community building.
- Benefits: Enjoy 25-33 days annual leave, private medical insurance, and a pension plan.
- Other info: Dynamic role with opportunities for career growth and community involvement.
- Why this job: Be part of strategic sustainability initiatives and make a real impact in Birmingham.
- Qualifications: Experience in Leasehold Property Management and understanding of relevant legislation.
The predicted salary is between 36000 - 60000 £ per year.
St Joseph is Berkeley's newest brand, created to bring our passion for quality, place making and building communities to Birmingham and the West Midlands.
In this role, you will provide value to the business and insight on sustainability issues for St Joseph division, with a focus on ensuring the division meets Berkeley Group Sustainability Strategy and Standards. Key to this role is the ability to liaise with different teams across the business including Construction, Technical and Land and Planning teams. This will include setting out approaches to meet the divisional and group targets; helping to deliver work streams; and monitoring, reporting and communicating local performance.
Due to the multi-phase nature of St Joseph divisional projects means that there will be opportunity to get involved in strategic sustainability initiatives and delivery of sustainability related targets under Our Vision 2030 as well as overseeing the day to day environmental issues.
The role involves assisting in the management of the residential freeholds and associated assets of Berkeley Homes (St Joseph) through performance monitoring of the managing agents. Ensuring the service and experience that they deliver to our customers is exceptional; and to mitigate the company's business risk as freeholder/Director of the Residents' Management Company, whilst ensuring the customer remains at the heart of our decisions. The portfolio consists of a diverse range of developments from green field traditional housing schemes to urban regeneration projects.
Duties include:
- Assisting in the ongoing monitoring of managing agent performance through site visits, quarterly presentations, annual managing agent performance audits, and production of Estate Management information for reporting to the Head of Estate Management.
- Managing block handovers to the managing agent and assisting with the collation of hand over information.
- Monitoring statutory inspections and ensuring these are completed, updated and recorded.
- Monitoring Health and Safety Inspections and Action plans and ensuring these are completed, updated and recorded.
- Monitoring financial 'health' of service charge funds including reviewing arrears and capital expenditure projects.
- Reviewing service charge accounts and budgets prior to approval.
- Dealing with applications for consents from customers, controlling the process and ensuring that these are dealt with in a timely manner.
- Sales/ Build/ Estate Management/ Customer Service team meetings.
- All other duties as required by the Head of Estate Management.
Experience required:
- Experience working in Leasehold Property Management.
- Ideally AIRPM (minimum) qualified.
- Demonstrated understanding of landlord and tenant legislation, health & safety, and other applicable legislation.
- Excellent understanding of the RICS Code of Practice and industry guidelines.
- Customer focused.
Why join us?
- 25 days annual leave, increasing with service to 33 days.
- Health and wellbeing benefits including Private Medical Insurance.
- Lifestyle benefits including access to an online discount platform.
- Berkeley Foundation volunteer day.
- Private pension plan.
- Group life assurance.
The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
Estates Manager in Belsize Park employer: Berkeley Group
At St Joseph, part of the Berkeley Group, we pride ourselves on fostering a collaborative and innovative work culture that prioritises sustainability and community building in Birmingham. As an Estates Manager, you will benefit from a comprehensive package including up to 33 days of annual leave, private medical insurance, and opportunities for professional growth within a supportive environment dedicated to employee wellbeing and development. Join us in making a meaningful impact while enjoying a fulfilling career in a dynamic and forward-thinking company.
StudySmarter Expert Advice🤫
We think this is how you could land Estates Manager in Belsize Park
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their sustainability goals and be ready to discuss how your experience aligns with their vision. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experiences clearly and how they relate to the Estates Manager role. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at St Joseph and contributing to our exciting projects in Birmingham.
We think you need these skills to ace Estates Manager in Belsize Park
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Estates Manager role. Highlight your experience in leasehold property management and any relevant qualifications like AIRPM. We want to see how your skills align with our focus on sustainability and customer service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our vision at St Joseph. Don’t forget to mention your understanding of landlord and tenant legislation, as well as your customer-focused approach.
Showcase Your Teamwork Skills:Since this role involves liaising with various teams, make sure to highlight your teamwork skills in your application. Share examples of how you've successfully collaborated with others in past roles, especially in relation to sustainability initiatives.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Berkeley Group
✨Know Your Sustainability Stuff
Make sure you brush up on sustainability issues relevant to the Estates Manager role. Understand Berkeley Group's Sustainability Strategy and how it applies to the projects you'll be managing. Being able to discuss specific initiatives or targets under Our Vision 2030 will show that you're genuinely interested and knowledgeable.
✨Showcase Your Teamwork Skills
This role involves liaising with various teams, so be prepared to share examples of how you've successfully collaborated in the past. Think about times when you worked with construction, technical, or planning teams to achieve a common goal. Highlighting your ability to communicate effectively across departments will set you apart.
✨Demonstrate Customer Focus
Since customer experience is at the heart of this role, come ready with examples of how you've prioritised customer needs in previous positions. Discuss any strategies you've implemented to enhance service delivery or resolve customer issues, as this will show that you align with the company's values.
✨Prepare for Technical Questions
Expect questions related to leasehold property management, health and safety legislation, and the RICS Code of Practice. Brush up on these topics and be ready to discuss how you've applied this knowledge in your previous roles. This will demonstrate your expertise and readiness for the challenges of the position.
