At a Glance
- Tasks: Drive sales and provide exceptional customer service in a dynamic residential sales team.
- Company: Join Berkeley Group, a leader in sustainable developments committed to community impact.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and lifestyle perks.
- Why this job: Be part of a fun, supportive culture that values teamwork and personal growth.
- Qualifications: Sales experience in new homes or residential estate agency preferred; resilience and initiative are key.
- Other info: This is a 12-month fixed-term contract with weekend and bank holiday shifts.
The predicted salary is between 28000 - 36000 Β£ per year.
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Description
Berkeley Oxford & Chiltern is a proud member of the Berkeley Group, passionate about making a difference and delivering sustainable developments, continuously adapting to improve each development for the communities they serve.
Department: Sales & Marketing
Location: Ascot, Berkshire
Description
Berkeley Oxford & Chiltern is a proud member of the Berkeley Group, passionate about making a difference and delivering sustainable developments, continuously adapting to improve each development for the communities they serve.
We are committed to working in partnership and collaboration to continue to build fantastic homes in amazing places. No two Berkeley developments are the same and our bespoke approach sets us apart from our competitors. We are constantly evolving and refining as a company to develop some of the most complex sites into successful mixed-use developments. We have the skills and know-how to take on a wide range of developments from difficult refurbishments, high rise apartments, large detached properties and even thatched roofs.
At the heart of everything we do Is a strong team of people committed to achieving exceptional levels of customer service, delivering high quality homes where vibrant and sustainable communities have been created. Our people and the incredible projects that we deliver are amongst the best reasons that we come to work every day. We work hard and what we do is challenging, but it is hugely meaningful and we have fun together. It is clear that we enjoy what we do, the difference we make to society and we are very proud of the people that make up Berkeley. We have a culture that is rooted in attention to detail, strong communication, and a huge feeling of ownership and pride.
The role
Berkeley Homes (Oxford & Chiltern) Limited is seeking a highly motivated and commercially astute Sales Consultant to join our residential sales team. This role presents an opportunity to represent one of the UKβs leading developers in delivering exceptional customer service and driving sales performance in our premium new build development in Sunningdale. This is a 12 month fixed term contract.
As a key ambassador of the brand, you will be responsible for the end-to-end sales process, providing a seamless customer journey from initial enquiry to legal completion. This position demands a results-oriented approach, in-depth market understanding, and a consistent commitment to maintaining exemplary presentation standards.
- Drive unit sales through effective lead conversion, proactive prospecting, and consultative selling to achieve and exceed individual and team targets.
- Manage the full customer journey with professionalism and attention to detail, ensuring a smooth and informed experience from reservation to completion.
- Research and monitor the competitive landscape to strategically position Berkeley Homes developments ahead of the market.
- Maintain and optimise use of the sales database to enhance lead generation, pipeline progression, and customer retention.
- Oversee the legal process in collaboration with internal and external stakeholders, ensuring timely exchange and completion.
- Uphold the highest standards across show homes and marketing suites, aligning with brand expectations and customer demands.
- Identify potential risks to sales and implement proactive measures to minimise cancellation rates.
- Ensure accurate and timely completion of all sales documentation, reports, and compliance requirements.
- Address and resolve customer concerns in a timely and professional manner, maintaining client satisfaction and protecting brand reputation.
- Contribute to a high-performing sales culture by supporting team objectives and promoting best practices.
- Act as a professional and trusted representative of Berkeley Homes at all times, both internally and externally.
- Working 5 out of 7 days (weekends and bank holidays included)
Experience Required
- Sales experience within the New Homes industry or residential estate agency preferred.
- Experience operating in a prime market, building relationships with UHNWI desirable but not essential.
- Ability to manage a demanding workload and showing resilience.
- Using initiative to add more value to the teamβs work or customer outcomes.
- Influencing colleagues, contributing to team discussions and planning.
- Working collaboratively and supportively with colleagues.
- Undertaking stretching personal development activities.
- Adopting new working practices or ideas.
- Delivering high quality results with strong attention to detail.
- Using information and applying judgement to reach effective and safe decisions.
Why join us?
- 25 days annual leave, increasing with service to 33 days.
- Health and wellbeing benefits including Private Medical Insurance.
- Lifestyle benefits including access to an online discount platform.
- Berkeley Foundation volunteer day.
- Private pension plan.
- Group life assurance.
The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Contract
Job function
-
Job function
Sales and Business Development
-
Industries
Housing and Community Development
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Sales Consultant - Sunningdale employer: Berkeley Group Plc
Contact Detail:
Berkeley Group Plc Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Consultant - Sunningdale
β¨Tip Number 1
Familiarise yourself with the local property market in Sunningdale. Understanding the unique selling points of the area and the types of buyers interested in new homes will give you an edge during interviews and discussions.
β¨Tip Number 2
Network with professionals in the real estate industry, especially those who have experience in new builds or residential sales. Attend local property events or join relevant online forums to build connections that could help you stand out.
β¨Tip Number 3
Prepare to discuss your approach to customer service and how you would handle various sales scenarios. Berkeley Group values exceptional customer experiences, so showcasing your ability to manage client relationships effectively is crucial.
β¨Tip Number 4
Research Berkeley Group's recent projects and their sustainability initiatives. Being knowledgeable about their developments and values will demonstrate your genuine interest in the company and align with their mission.
We think you need these skills to ace Sales Consultant - Sunningdale
Some tips for your application π«‘
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Consultant position. Understand the key responsibilities and required skills, such as customer service excellence and sales performance.
Tailor Your CV: Customise your CV to highlight relevant experience in sales, particularly within the new homes industry or residential estate agency. Emphasise any achievements that demonstrate your ability to drive sales and provide exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific aspects of Berkeley Group's values and projects that resonate with you, and explain how your skills align with their mission.
Highlight Your Soft Skills: In your application, emphasise soft skills such as communication, teamwork, and resilience. These are crucial for a Sales Consultant role, especially when managing customer relationships and collaborating with colleagues.
How to prepare for a job interview at Berkeley Group Plc
β¨Research the Company
Before your interview, take some time to learn about Berkeley Group and their projects. Understanding their commitment to sustainable developments and community impact will help you align your answers with their values.
β¨Showcase Your Sales Experience
Be prepared to discuss your previous sales experience, especially in the new homes industry or residential estate agency. Highlight specific achievements and how you can apply those skills to drive sales at Berkeley.
β¨Demonstrate Customer Service Skills
As a Sales Consultant, exceptional customer service is key. Prepare examples of how you've successfully managed customer relationships and resolved issues in the past, showcasing your professionalism and attention to detail.
β¨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their approach to market competition or how they maintain high standards in customer service, which reflects your enthusiasm for the position.