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- Tasks: Manage residential freeholds and ensure exceptional service for our customers.
- Company: Join Berkeley Group, a leader in sustainable developments and community-focused projects.
- Benefits: Enjoy 25-33 days annual leave, private medical insurance, and lifestyle perks.
- Why this job: Be part of a passionate team making a meaningful impact in vibrant communities.
- Qualifications: Experience in Leasehold Property Management and understanding of relevant legislation required.
- Other info: Full-time role with core hours from 9am-4pm, fostering a fun and collaborative culture.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Estate Manager role at Berkeley Group Plc
Berkeley Oxford & Chiltern is a proud member of the Berkeley Group, passionate about making a difference and delivering sustainable developments, continuously adapting to improve each development for the communities they serve.
We are committed to working in partnership and collaboration to continue to build fantastic homes in amazing places. No two Berkeley developments are the same and our bespoke approach sets us apart from our competitors. We are constantly evolving and refining as a company to develop some of the most complex sites into successful mixed-use developments.
At the heart of everything we do is a strong team of people committed to achieving exceptional levels of customer service, delivering high quality homes where vibrant and sustainable communities have been created.
The Role
To assist in the management of the residential freeholds and associated assets of Berkeley Homes (Oxford and Chiltern) through performance monitoring of the managing agents. Ensuring the service and experience that they deliver to our customers is exceptional; and to mitigate the company’s business risk as freeholder/Director of the Residents\’ Management Company, whilst ensuring the customer remains at the heart of our decisions.
Duties include:
- Assisting in the ongoing monitoring of managing agent performance through site visits, quarterly presentations, and annual managing agent performance audits.
- Production of Estate Management information for reporting to the Head of Estate Management.
- Managing block handovers to the managing agent and assisting with the collation of hand over information.
- Monitoring statutory inspections and ensuring these are completed, updated and recorded.
- Monitoring Health and Safety Inspections and Action plans and ensuring these are completed, updated and recorded.
- Monitoring financial ‘health’ of service charge funds including reviewing arrears and capital expenditure projects.
- Reviewing service charge accounts and budgets prior to approval.
- Dealing with applications for consents from customers, controlling the process and ensuring that these are dealt with in a timely manner.
- Sales/ Build/ Estate Management/ Customer Service team meetings.
- All other duties as required by the Head of Estate Management.
Experience Required
- Experience working in Leasehold Property Management.
- Ideally AIRPM (minimum) qualified.
- Demonstrated understanding of landlord and tenant legislation, health & safety, and other applicable legislation.
- Excellent understanding of the RICS Code of Practice and industry guidelines.
- Customer focused.
Why Join Us?
- 25 days annual leave, increasing with service to 33 days.
- Health and wellbeing benefits including Private Medical Insurance.
- Lifestyle benefits including access to an online discount platform.
- Berkeley Foundation volunteer day.
- Private pension plan.
- Group life assurance.
The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
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Estate Manager employer: Berkeley Group Plc
Contact Detail:
Berkeley Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Manager
✨Tip Number 1
Familiarise yourself with the RICS Code of Practice and relevant landlord and tenant legislation. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and understanding of industry standards.
✨Tip Number 2
Network with professionals in the property management sector, especially those who have experience with managing agents. Building these connections can provide valuable insights and potentially lead to referrals for the Estate Manager position.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience that showcase your ability to monitor performance and manage relationships with managing agents. Highlighting your customer-focused approach will resonate well with the company's values.
✨Tip Number 4
Stay updated on current trends in residential property management and sustainability practices. Showing that you are proactive about industry developments can set you apart as a candidate who is ready to contribute to Berkeley's mission.
We think you need these skills to ace Estate Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Estate Manager position. Familiarise yourself with the key duties mentioned in the job description, such as performance monitoring of managing agents and customer service focus.
Tailor Your CV: Customise your CV to highlight relevant experience in leasehold property management and any qualifications like AIRPM. Emphasise your understanding of landlord and tenant legislation, health and safety, and customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainable developments and your commitment to exceptional customer service. Mention specific examples from your past experiences that align with Berkeley Group's values and mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Berkeley Group Plc
✨Understand the Company Culture
Before your interview, take some time to research Berkeley Group's values and culture. They pride themselves on teamwork, attention to detail, and customer service. Showing that you align with these values can set you apart from other candidates.
✨Demonstrate Your Knowledge of Property Management
Be prepared to discuss your experience in leasehold property management and your understanding of relevant legislation. Highlight specific examples where you've successfully managed similar responsibilities, as this will showcase your expertise.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations related to estate management. Think about past experiences where you resolved issues or improved processes, and be ready to share these stories during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask your interviewers. This could include inquiries about their current projects or how they measure success in the role. It shows your genuine interest in the position and the company.
