At a Glance
- Tasks: Maintain sales areas, manage leads, and deliver exceptional customer service.
- Company: Berkeley Group, a leader in sustainable homebuilding across London and beyond.
- Benefits: 25 days annual leave, health benefits, and lifestyle perks.
- Other info: Flexible working hours and opportunities for personal development.
- Why this job: Join a passionate team creating thriving communities and make a real impact.
- Qualifications: Self-driven, excellent communication skills, and experience in property sales.
The predicted salary is between 30000 - 40000 £ per year.
Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life. We specialise in long‑term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all our stakeholders. Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.
What You'll Be Doing
- To maintain the presentation of the sales areas to the highest standard.
- To understand the USPs of the development and how they evolve through the development sales cycle.
- To research the marketplace and use the data to sell above the competition.
- To effectively manage a sales database to optimise sales opportunities.
- To generate potential sales leads in addition to those created by marketing activity.
- To maximise the telephone & virtual reality as a sales tool.
- To apply effective selling skills in order to exceed required profitable sales targets.
- To progress secured reservations to completion.
- To anticipate and manage the threat of cancellation and minimise the cancellation rates.
- To ensure a smooth journey for the customer and the company during the legal process.
- To effectively manage all customers and deliver excellent customer service.
- To effectively manage all sales administration in order to ensure that correct reporting is provided.
- To actively focus on self‑development and the improvement of sales.
- To represent Berkeley to the highest possible standards of business.
- To effectively manage and resolve any customer complaints.
- Promote use of recommended IFA's and Solicitors.
What You'll Bring
- Self‑driven, results‑oriented with a positive outlook.
- Has a clear focus on high quality and business profit.
- Credible, and comfortable in dealing with a wide variety of stakeholders.
- Reliable, tolerant, and determined.
- Empathic communicator, able to see things from the other person's point of view.
- Keen to deliver exceptional customer service.
- Well‑presented and business like.
- Excellent IT skills to include all Microsoft Office programmes, Outlook and the internet.
- Experience using CRM platforms.
- Experience within the Property or Property Development industry.
- A good understanding of legal progression.
- Virtual viewings are a key part of the role, therefore, you must be confident in front of the camera as well as performing your job role over Zoom.
Why join us?
- 25 days annual leave, increasing with service to 33 days.
- Health and wellbeing benefits including Private Medical Insurance.
- Lifestyle benefits including access to an online discount platform.
- Berkeley Foundation volunteer day.
- Private pension plan.
- Group life assurance.
The standard default full‑time working hours in the office are 8am-5pm with core working hours 9am-4pm.
Sales Consultant in Bow employer: Berkeley Group Plc
Berkeley Group is an exceptional employer, offering a vibrant work culture that prioritises collaboration and community engagement in the heart of Bow, London. With a strong commitment to employee growth, we provide extensive benefits including up to 33 days of annual leave, private medical insurance, and opportunities for volunteering through the Berkeley Foundation. Join us to be part of a team that values quality, design, and the creation of sustainable neighbourhoods, while enjoying a supportive environment that fosters both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Consultant in Bow
✨Tip Number 1
Get to know the company inside out! Research Berkeley Group's projects and values so you can chat confidently about how your skills align with their mission. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your pitch! Whether it's in a virtual interview or face-to-face, be ready to sell yourself like you would a property. Highlight your experience in customer service and sales, and don’t forget to showcase your understanding of the property market.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Sales Consultant in Bow
Some tips for your application 🫡
Show Your Passion for Quality:When you're writing your application, make sure to highlight your passion for quality and design. We love candidates who share our commitment to creating exceptional homes and communities, so let that shine through in your words!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Sales Consultant role. We want to see how you can contribute to our mission of building sustainable neighbourhoods.
Highlight Your Customer Service Skills:Since delivering excellent customer service is key for us, be sure to showcase any relevant experience you have in this area. Share examples of how you've gone above and beyond to meet customer needs – it’ll make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do while you’re at it!
How to prepare for a job interview at Berkeley Group Plc
✨Know Your Product Inside Out
Before the interview, make sure you understand the unique selling points (USPs) of Berkeley Group's developments. Research their projects and be ready to discuss how these features can benefit potential customers. This will show your genuine interest and help you stand out.
✨Master the Art of Communication
As a Sales Consultant, effective communication is key. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family, focusing on how you can empathise with customers and address their needs.
✨Showcase Your Tech Savvy
Since virtual viewings are a big part of the role, ensure you're comfortable using video conferencing tools. Familiarise yourself with the technology and practice presenting properties online. This will demonstrate your readiness for the job and your ability to adapt to modern sales techniques.
✨Prepare for Customer Scenarios
Think about potential customer complaints or challenges you might face in the role. Prepare responses that highlight your problem-solving skills and commitment to excellent customer service. This will show that you're proactive and ready to handle any situation that arises.
