Berkeley Living is a dedicated rental offering from the Berkeley Group, combining five decades of expertise in creating high-quality homes and communities with a forward-looking approach to modern living. Established to redefine the rental experience, Berkeley Living delivers homes of exceptional design and craftsmanship, supported by an unwavering commitment to service, care, and attention to detail.
Our developments are located within established, well-connected Berkeley communities, ensuring residents enjoy not only beautifully designed apartments but also thoughtfully curated public spaces, amenities, and excellent transport links. Every element has been considered to provide a seamless, stress-free experience, where flexibility meets the reassurance of a trusted and responsible landlord.
At the core of Berkeley Living is a belief that renting should be as effortless as it is rewarding. We remove complexity, anticipate needs, and foster welcoming environments where individuals can feel truly at home. In doing so, we set a new benchmark for renting – one that prioritises quality, integrity, and excellence at every stage.
What You'll Be Doing
Operations
- Support the General Manager in implementing operational plans and maintaining smooth, efficient day-to-day delivery across both schemes.
- Provide visible leadership to the on-site teams, supporting performance, wellbeing, development and a positive working environment.
- Assist with recruitment, induction, training and development in line with company policies and procedures.
- Coordinate closely with centralised support teams to deliver consistent customer service and resident engagement initiatives.
- Help establish and maintain productive local relationships and partnerships.
- Support sustainability initiatives aligned with Berkeley’s Vision 2030 Strategy, including effective void utility management.
- Assist with routine apartment visits, lease compliance follow-up and the identification of maintenance concerns.
- Monitor unit turns against required service levels and escal…
- Maintain close liaison with estate management teams on the operation of the wider developments.
- Work flexibly across both schemes to maintain consistent standards and operational cover.
Finance
- Support the General Manager with monitoring the operating budgets and scheme performance.
- Contribute to regular performance reviews with maintenance, marketing and leasing teams, identifying actions and improvements.
- Monitor rent collection and support the arrears process, escalating concerns in line with agreed procedures.
- Maintain accurate operational records and provide clear updates on risks, actions and service performance.
Health and Safety
- Work with the General Manager and H&S and Compliance Manager to support compliance with current statutory requirements.
- Oversee the daily coordination of reactive maintenance and ensure jobs are directed to the appropriate team.
- Follow health and safety policies and procedures and help ensure contractors comply with relevant safe systems of work.
- Carry out regular building inspections, recording and escalating health, safety or security concerns.
- Support local licensing and documentation requirements, ensuring records remain complete and up to date.
Leasing and Marketing
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Assistant General Manager employer: Berkeley Group Plc
Berkeley Group is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets community engagement. With a strong focus on employee development and a culture that values collaboration and creativity, you will have ample opportunities to grow your career while contributing to meaningful mixed-use developments that enhance urban living. Enjoy competitive benefits and the unique advantage of working in a company that prioritises sustainability and community impact.
