At a Glance
- Tasks: Coordinate customer supply needs and enhance the customer experience through effective communication.
- Company: Join a dynamic team in a leading manufacturing company focused on operational excellence.
- Benefits: Fixed-term contract with competitive pay and a supportive work environment.
- Other info: Flexible working hours and opportunities for personal growth in a collaborative setting.
- Why this job: Be the vital link between sales and customers, making a real difference in their experience.
- Qualifications: GCSE level education with experience in administration or customer service; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
A vacancy has become available to work as part of the Supply Chain team on a fixed term contract of 24 months due to the SAP S/4 Hana implementation project. The Customer Supply Coordinator is the link between external sales, operational teams and customers, promoting our operational excellence and elevating the customer experience. We are looking for someone who is an expert communicator and relationship builder, who is willing to roll up their sleeves and get stuck into operational detail but also get the balance just right between operational efficiency and delivering exceptional customer service.
Responsibilities:
- Internal coordination of the short-, medium- and long-term priorities of specific customers.
- The use of SAP and Microsoft Excel to input sales orders, issue stock reports and monitor stock levels, collate and maintain customer forecasts and Vendor Managed Inventory (VMI) schedules.
- Update pricing, process invoices and accurately report daily and monthly sales figures to the wider business.
- Providing a high level of professional customer service in all aspects of the supply chain journey from raw material purchasing and production planning right through to delivery and payment.
- This includes, but is not limited to, new customer and/or product introductions/transitions, working towards achievement of the team and business KPIs and assisting with the efficient handling of quality complaints by proactively liaising with internal departments as required.
Qualifications:
- A good general level of education, to minimum of GCSE level, combined with extensive experience of administration, internal sales or customer service, specifically B2B.
- The capacity to cope with a varied workload, be a flexible team player, possessing analytical skills, patience, firmness and the ability to assess a situation quickly.
- Proficient computer literacy skills are essential, predominantly MS Word and Excel.
- Experience of SAP is desirable but not essential.
- Experience of working in a manufacturing/packaging environment is desirable but not essential.
Working hours:
- Monday – Thursday 8:30am – 5:00pm (45-minute lunch break)
- Friday 8:30am – 4:00pm (1 hour lunch break)
Customer Supply Coordinator employer: BERICAP UK
As a Customer Supply Coordinator, you will thrive in a dynamic and supportive work environment that values operational excellence and exceptional customer service. Our company fosters a collaborative culture where your contributions are recognised, and you will have ample opportunities for professional growth, particularly during our exciting SAP S/4 Hana implementation project. Located in a vibrant area, we offer a flexible work schedule and a commitment to employee well-being, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Supply Coordinator
✨Tap into Temp Agency Networks
If you're eyeing a temporary role in supply chain operations, temp agencies can be your best pals. They often have exclusive contracts with companies like BERICAP UK that might not be posted publicly. Get registered with a few reputable agencies and stay in touch—they might just have the perfect gig for you!
✨Make Your Skills Shine
In the world of supply chain operations, showcasing your relevant skills can set you apart in a heartbeat. Try to highlight your experience with logistics software or inventory management techniques when chatting with potential employers. Offer specific examples of how you’ve streamlined operations in the past; it’s all about making that connection!
✨Join Supply Chain Meetups
Getting out there in the community isn’t just for full-time roles! Attend local supply chain meetups and networking events, as they can lead to temporary job opportunities. Plus, you never know—someone in the room could know about an immediate opening at BERICAP UK or have tips on where to look.
✨Be Agile and Available
For temporary positions, having flexibility can make you much more desirable to employers. Keep your schedule open and be ready to jump into assignments at short notice. If you can show that you’re adaptable, companies like BERICAP UK will notice and might keep you in mind for future temporary opportunities!
We think you need these skills to ace Customer Supply Coordinator
Some tips for your application 🫡
Highlight Your Supply Chain Knowledge:Make sure you showcase any relevant coursework or experience in supply chain management in your CV. If you've worked with inventory management systems, logistics planning, or demand forecasting, include specific examples to demonstrate your skills—this is key in supply chain operations!
Certifications Can Make a Difference:If you've got any certifications related to supply chain operations, like APICS or Six Sigma, splash them in your CV! They can really help you stand out. Temporary roles often look for candidates who can hit the ground running, so proving you’ve got that extra knowledge is a big plus.
Emphasise Flexibility in Your Application:Since this is a temporary role, it's super important to highlight your flexibility and readiness to adapt to new environments. In your cover letter, mention your ability to learn quickly and your willingness to take on diverse tasks—this shows that you're the right fit for a dynamic supply chain environment.
Make Your CV Concise and Relevant:Keep your CV tight and relevant, focusing on the most important past experiences that relate directly to supply chain operations. Avoid filler and concentrate on the skills and experiences that will impress BERICAP UK and relate to the temporary nature of the role. Let's get you that interview!
How to prepare for a job interview at BERICAP UK
✨Know Your Supply Chain Tools
Brush up on the specific tools and software commonly used in supply chain operations, like SAP or Oracle. Make sure to highlight your familiarity with these during the interview at BERICAP UK, as it shows you're ready to hit the ground running.
✨Demonstrate Problem-Solving Skills
In a temporary role, they’ll want to see how quickly you can adapt and solve problems. Prepare for scenario-based questions that may ask how you’d handle disruptions like delays or inventory shortages. Think of real examples from your past experiences to share!
✨Flexibility is Key
As this is a temporary position, emphasise your willingness to be flexible. Talk about how you’ve quickly adapted to changes in previous roles or how you’re able to step in and learn new processes swiftly, especially those unique to BERICAP UK.
✨Prepare for Team Dynamics
Temporary roles often require quick integration into teams. Be ready to discuss your communication style and how you work collaboratively. You might face questions about working with cross-functional teams, so think about how you can highlight your teamwork skills.
