Office Supervisor in London

Company Description Berganza is renowned for offering one of the most extensive collections of antique rings globally, spanning periods from Roman and Byzantine to Victorian, Art Deco, and retro designs from the 1940s and 1950s. As a family-run business, we are committed to a lifelong service approach for our clients. Specializing in natural, untreated, and enhancement-free gems, we curate only the finest quality pieces that capture the best characteristics of their historical periods. We are looking for an organized, proactive, and detail-oriented business office manager to oversee the smooth day-to-day running of our company and operations. This is a key role within the business, supporting the Director and working closely with HR, payroll providers, and external suppliers to ensure our office, compliance processes, and administrative systems operate efficiently. The ideal candidate will be highly organized, confident in managing multiple priorities, and comfortable handling both operational administration and compliance responsibilities. Having a solid background in the jewellery industry is preferred. Office Operations & Logistics Manage day-to-day office administration to ensure efficient operations. Maintain office supplies and conduct regular inventory checks. Process invoices, bills, and utilities while maintaining accurate financial records. Negotiate with suppliers and service providers to ensure competitive rates and service quality. Provide ad hoc HR administrative support when required. Coordinate with HR and payroll providers to ensure employee documentation is accurate and up to date. Maintain staff records, policies, and employee handbooks. Ensure the staff rota/schedule is kept up to date. Support the business in maintaining relevant associations, regulatory requirements, and compliance documentation. Facilities & Maintenance Coordinate repairs, maintenance, and security contracts for the office. Liaise with contractors and service providers to ensure work is completed efficiently. We are looking for someone with previous business operations manager experience in the jewellery business, or alternatively, in the art and antiques market. Proficiency in Inventory Management and Supply Chain Management Proficiency in relevant software tools and systems for operations and logistics