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- Tasks: Manage trade lifecycle and ensure exceptional client service in a fast-paced environment.
- Company: Join ALT21, an award-winning FX hedging tech company with a dynamic culture.
- Benefits: Enjoy a hybrid work model, flat hierarchies, and a friendly atmosphere.
- Why this job: Be part of a growing team that simplifies financial risk management for SMEs.
- Qualifications: Familiarity with FX products and experience in operations or back office roles.
- Other info: Opportunity to contribute to digitalisation and operational efficiency improvements.
The predicted salary is between 36000 - 60000 £ per year.
ALT21 is an innovative, award-winning, and dual-regulated FX hedging technology company. We are a fast-growing business with offices in Dublin, London and Portugal that has undergone a big change over the last year on the back of a large funding round. We build technology to simplify hedging, specialising in providing a full suite of products that are distributed through our partner channels to SMEs. Our mission is to use technology to bring essential financial risk management products that everyday businesses need, in a way that's easy for them to understand.
The Operations Specialist works within ALT21's Operations department and will oversee all post-execution trade-related activity. The primary responsibility of the Operations Specialist is to manage the lifecycle of each trade and ensure that both ALT21's internal and external stakeholders have their needs met. The range of tasks includes confirmations, settlements, transaction reporting, reconciliations, and providing exceptional levels of client service.
What you’ll be doing:
- Carry out a range of daily operations duties including trade confirmations, settlements and client & regulatory reporting.
- The primary point of contact for customers, ensuring operational needs are met and all queries are resolved in a satisfactory manner.
- Partner with tech, change, sales and trading teams to propose, implement and improve operational processes.
- Create and optimise processes; efficiency is our priority; you will help us find the most efficient way to run operations.
- Develop and execute strategies/initiatives to increase our operational efficiency and solve operational challenges. This will include establishing and maintaining relationships with relevant stakeholders internal and external.
- Contribute to the digitalisation of reporting capabilities, automation and transformation.
- The role is hybrid but there is an expectation to be in the office 2+ days per week.
Who you are:
- You are familiar with FX, FX Options, FX Hedging and OTC Derivatives.
- You have some experience working within a full life-cycle operations role for the above products.
- Alternatively, previous experience within a Back Office or Middle Office role or similar style role, working with traders, operations, relationship managers and clients.
- Knowledge of processes such as payments, hedging, settlements, trade capture, confirmations and reconciliations.
- A structured and considered mindset and approach to your daily role.
- You enjoy the challenge of rapid growth, and you’ll be significantly more proactive than the average middle-office professional.
- You aren’t afraid to speak your mind.
What we offer:
- Flat hierarchies & friendly work environment.
Please apply directly here or via e-mail to Benoît Kuhn at ben@bergsearch.com, and make sure to include your CV.
Operations Specialist employer: Berg Search
Contact Detail:
Berg Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at ALT21 or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by understanding the company’s mission and values. Show how your skills in FX and operations align with their goals. We want to see you shine and demonstrate that you’re the perfect fit!
✨Tip Number 3
Don’t just wait for job openings; be proactive! If you think you’d be a great addition to ALT21, reach out directly through our website. Sometimes, showing initiative can make all the difference.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds. We love seeing candidates who are genuinely interested!
We think you need these skills to ace Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Specialist role. Highlight your experience with FX, hedging, and any relevant operational processes. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our mission at ALT21. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've improved operational processes or solved challenges in previous roles. We’re all about efficiency, so show us how you can help us achieve that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you get all the latest updates from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Berg Search
✨Know Your FX Basics
Make sure you brush up on your knowledge of FX, FX Options, and OTC Derivatives. Being able to speak confidently about these topics will show that you understand the core of what ALT21 does and how you can contribute to their operations.
✨Showcase Your Operational Experience
Prepare specific examples from your past roles that highlight your experience in trade confirmations, settlements, and reconciliations. This will demonstrate your familiarity with the full life-cycle operations role and how you can hit the ground running.
✨Emphasise Process Improvement
ALT21 values efficiency, so come ready to discuss any strategies or initiatives you've implemented in previous roles to improve operational processes. Think about how you can bring that mindset to their team and help streamline their operations.
✨Build Relationships
Since the role involves collaborating with various teams, be prepared to talk about how you've successfully built relationships with stakeholders in the past. Highlight your communication skills and how you resolve queries effectively to ensure client satisfaction.