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- Tasks: Lead onboarding for new car parks, ensuring smooth transitions and high-quality standards.
- Company: Join a tech-led company revolutionising urban mobility and recognised as a top UK tech firm.
- Benefits: Enjoy a competitive salary, flexible working, and career development opportunities.
- Why this job: Make a real impact on urban mobility while growing in a fast-paced, collaborative environment.
- Qualifications: 3+ years in project management with strong communication and problem-solving skills.
- Other info: Hybrid working model: 2 days in the office, 3 days from home.
The predicted salary is between 36000 - 60000 £ per year.
At Berg Search, we are committed to helping innovative companies thrive by delivering top-tier talent solutions. With deep expertise in recruiting for tech, finance, and other critical roles, we connect ambitious companies with the perfect talent to accelerate growth. Our client is a tech-led, award-winning company driving change in the parking industry and reimagining urban mobility. Their mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. With recent recognition as PayTech Company of the Year, a place among Deloitte’s Top 50 Fastest Growing Tech Companies in the UK, and significant VC/PE investment, they’re scaling rapidly and need a skilled Onboarding Project Manager to support them on this ambitious journey.
Location: Croydon, UK
Working model: Hybrid, 2 days from the office and 3 days from home (with occasional site visits/audits)
About the role: As an Onboarding Project Manager, you will oversee all aspects of, and be ultimately responsible for, the onboarding of all new car parks onto the company's ecosystem. You will coordinate and execute the onboarding processes, covering hardware and software, ensuring each site is operational, functional, and meets the company’s high-quality standards. This is a critical role in enabling continued growth and ensuring a seamless transition for clients.
What you’ll do:
- Project Management: Lead the onboarding process for new sites, ensuring all milestones are met on time and within budget.
- Stakeholder Coordination: Liaise with Sales, Account Management, and external contractors to gather necessary information and align on onboarding requirements.
- Scheme Design: Review and approve scheme designs, including tariffs, signage plans, and enforcement rules, ensuring operational feasibility.
- Contractor Management: Procure equipment, obtain quotes from contractors, assign tasks, and oversee signage and equipment installation.
- Quality Assurance: Conduct site audits to ensure functionality, including signage, payment channels, and system configurations.
- Documentation: Maintain accurate records for onboarding audits, including contracts, site maps, and system configurations.
- Client Handover: Ensure all client-specific requirements (e.g., whitelists, permits) are implemented and signed off before site launch.
- Continuous Improvement: Identify and implement improvements to the onboarding process for efficiency and effectiveness.
Who you are:
- Experience: Minimum 3 years in project management or a similar role.
- Technical Proficiency: Understanding of hardware/software integrations and operational processes.
- Attention to Detail: Strong organisational skills to ensure no details are overlooked during onboarding.
- Communication: Clear and professional communication skills for liaising with internal teams, contractors, and clients.
- Problem-Solving: Solutions-oriented approach with the ability to troubleshoot and resolve issues efficiently.
What they offer:
- Competitive Salary & Benefits: Reflective of your experience and designed to support your professional growth and well-being.
- Flexible Working Environment: Two days in office and three days home.
- Career Development Opportunities: Access to training, certifications, and industry events to support your ongoing growth.
- Impactful Work: A meaningful role that directly contributes to the company’s mission to transform urban mobility and foster a thriving team culture.
Why them: You’ll play a pivotal role in transforming the parking industry. You’ll be part of a fast-paced, collaborative environment with opportunities to grow and make a significant impact on urban mobility. If you’re ready to take on an exciting challenge and help build smarter cities, apply today!
Onboarding Project Manager employer: Berg Search
Contact Detail:
Berg Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Project Manager
✨Tip Number 1
Familiarise yourself with the latest trends in urban mobility and parking technology. Understanding the industry landscape will not only help you during interviews but also demonstrate your genuine interest in the company's mission.
✨Tip Number 2
Network with professionals in project management and the tech sector, especially those who have experience in onboarding processes. Engaging with these individuals can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of your project management experience, particularly in coordinating multiple stakeholders. Highlighting your ability to manage complex projects will set you apart from other candidates.
✨Tip Number 4
Research the company’s recent achievements and their impact on the industry. Being able to reference their recognition as PayTech Company of the Year or their growth in the Deloitte rankings will show that you are well-informed and enthusiastic about joining their team.
We think you need these skills to ace Onboarding Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant project management experience, particularly in onboarding or similar roles. Use keywords from the job description to demonstrate your fit for the Onboarding Project Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company's mission and how your skills align with their needs. Mention specific experiences that relate to stakeholder coordination and quality assurance.
Showcase Technical Proficiency: In your application, emphasise your understanding of hardware/software integrations. Provide examples of past projects where you successfully managed technical aspects to ensure operational feasibility.
Highlight Problem-Solving Skills: Include examples in your application that demonstrate your problem-solving abilities. Describe situations where you efficiently resolved issues during project management, particularly in onboarding processes.
How to prepare for a job interview at Berg Search
✨Understand the Company’s Mission
Before your interview, make sure you understand the company's mission to transform parking and urban mobility. Familiarise yourself with their recent achievements, like being named PayTech Company of the Year, as this shows your genuine interest in their work.
✨Highlight Relevant Experience
Be prepared to discuss your project management experience, especially in onboarding or similar roles. Use specific examples that demonstrate your ability to manage timelines, coordinate with stakeholders, and ensure quality assurance during the onboarding process.
✨Showcase Your Problem-Solving Skills
Since the role requires a solutions-oriented approach, think of examples where you've successfully resolved issues in past projects. This will illustrate your ability to troubleshoot effectively and adapt to challenges that may arise during onboarding.
✨Prepare Questions for Them
Have a few insightful questions ready to ask at the end of your interview. This could be about their future projects, team dynamics, or how they measure success in the onboarding process. It shows you're engaged and thinking critically about the role.
