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- Tasks: Manage trade lifecycles and ensure exceptional client service in a fast-paced environment.
- Company: Join ALT21, an award-winning FX hedging tech company with a dynamic culture.
- Benefits: Enjoy a hybrid work model, flat hierarchies, and a friendly atmosphere.
- Why this job: Be part of a growing team that simplifies financial risk management for SMEs.
- Qualifications: Experience in FX operations or similar roles, with a proactive mindset.
- Other info: Contribute to digitalisation and operational efficiency in a rapidly evolving industry.
The predicted salary is between 36000 - 60000 £ per year.
ALT21 is an innovative, award-winning, and dual-regulated FX hedging technology company. We are a fast-growing business with offices in Dublin, London and Portugal that has undergone a big change over the last year on the back of a large funding round. We build technology to simplify hedging, specialising in providing a full suite of products that are distributed through our partner channels to SMEs. Our mission is to use technology to bring essential financial risk management products that everyday businesses need, in a way that's easy for them to understand.
The Operations Specialist works within ALT21's Operations department and will oversee all post-execution trade-related activity. The primary responsibility of the Operations Specialist is to manage the lifecycle of each trade and ensure that both ALT21's internal and external stakeholders have their needs met. The range of tasks includes confirmations, settlements, transaction reporting, reconciliations, and providing exceptional levels of client service.
What you’ll be doing:
- Carry out a range of daily operations duties including trade confirmations, settlements and client & regulatory reporting.
- The primary point of contact for customers, ensuring operational needs are met and all queries are resolved in a satisfactory manner.
- Partner with tech, change, sales and trading teams to propose, implement and improve operational processes.
- Create and optimise processes; efficiency is our priority; you will help us find the most efficient way to run operations.
- Develop and execute strategies/initiatives to increase our operational efficiency and solve operational challenges. This will include establishing and maintaining relationships with relevant stakeholders internal and external.
- Contribute to the digitalisation of reporting capabilities, automation and transformation.
- The role is hybrid but there is an expectation to be in the office 2+ days per week.
Who you are:
- You are familiar with FX, FX Options, FX Hedging and OTC Derivatives.
- You have some experience working within a full life-cycle operations role for the above products. Alternatively, previous experience within a Back Office or Middle Office role or similar style role, working with traders, operations, relationship managers and clients.
- Knowledge of processes such as payments, hedging, settlements, trade capture, confirmations and reconciliations.
- A structured and considered mindset and approach to your daily role.
- You enjoy the challenge of rapid growth, and you’ll be significantly more proactive than the average middle-office professional.
- You aren’t afraid to speak your mind.
What we offer:
- Flat hierarchies & friendly work environment.
Operations Specialist in London employer: Berg Search
Contact Detail:
Berg Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at ALT21 or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding ALT21's mission and values. Show us how your skills in operations and client service align with our goal of simplifying financial risk management for SMEs.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let us know what makes you tick!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of our team.
We think you need these skills to ace Operations Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Specialist role. Highlight your experience with FX, hedging, and any relevant operational processes. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our mission at ALT21. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've improved operational processes or solved challenges in previous roles. We’re all about efficiency, so show us how you can help us achieve that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Berg Search
✨Know Your FX Stuff
Make sure you brush up on your knowledge of FX, FX Options, and OTC Derivatives. Being able to speak confidently about these topics will show that you understand the industry and can hit the ground running.
✨Showcase Your Operational Experience
Prepare specific examples from your past roles that highlight your experience with trade confirmations, settlements, and reconciliations. This will demonstrate your ability to manage the lifecycle of trades effectively.
✨Emphasise Collaboration Skills
ALT21 values teamwork, so be ready to discuss how you've partnered with tech, sales, or trading teams in the past. Share instances where your collaboration led to improved operational processes or efficiencies.
✨Be Proactive and Problem-Solving
Highlight your proactive approach to challenges. Think of examples where you identified an operational issue and took the initiative to resolve it. This will resonate well with their fast-growing environment.
