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- Tasks: Support, maintain, and install cutting-edge IoT-connected parking technology across the UK.
- Company: Join an award-winning tech company transforming urban mobility and parking experiences.
- Benefits: Enjoy a fully equipped company van, tools, and opportunities for career growth.
- Why this job: Be part of an innovative team making a real impact on smart city development.
- Qualifications: 2-3 years in technical support or installation; experience with IoT devices is a plus.
- Other info: Travel extensively across North UK; work independently and solve real-world tech problems.
The predicted salary is between 36000 - 60000 £ per year.
A tech-led, award-winning company revolutionizing the parking industry and reimagining urban mobility. Our mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. With recent recognition as PayTech Company of the Year and a place among Deloitte’s Top 50 Fastest Growing Tech Companies in the UK, we’re scaling rapidly and need a hands-on Facilities Support Engineer to help us maintain and install our cutting-edge technology across the UK.
As a Facilities Support Engineer, you will be responsible for the support, maintenance, and installation of IoT-connected parking technology, including payment kiosks, CCTV, and related hardware. This is a field-based role that involves regular travel across the North UK, often at short notice. You’ll play a key part in keeping our systems running smoothly and ensuring a seamless experience for our users.
Key Responsibilities- Technical Support & Maintenance: Install and configure IoT-connected devices, CCTV systems, and payment kiosks at new and existing sites. Diagnose and troubleshoot hardware and connectivity issues, resolving them efficiently both on-site and remotely. Conduct proactive maintenance visits to ensure systems are operating at peak performance.
- Project & Documentation Management: Use Jira to manage and complete support tasks, installations, and maintenance jobs. Document site conditions, installation processes, and support actions with clear notes, photos, and reports. Help with pre-installation preparations, making sure equipment and tools are ready before deployment.
- Collaboration & Continuous Improvement: Work closely with the Real Estate Manager, sales, and onboarding teams to support project delivery. Share feedback from the field to improve system performance and internal processes. Travel extensively across the North UK in response to support needs and scheduled work.
- Technical Skills & Experience: 2-3 years of experience in a hands-on technical support or installation role (e.g., CCTV, telecoms, electrical, or field service). Experience with IoT devices, payment kiosks, and CCTV systems is highly desirable. Comfortable using Jira or similar task tracking systems. Solid understanding of basic electrical work and hardware installation.
- Soft Skills & Work Style: Organised and efficient – able to manage multiple tasks and travel schedules. Problem solver – quick thinker, able to resolve on-site issues effectively. Self-starter – works independently with minimal supervision. Attention to detail – delivers high-quality, reliable work on every visit.
What We Offer: A fully equipped company van – with fuel, insurance, and maintenance covered. All necessary tools, PPE, and a company tablet provided. Opportunities to grow into Site Management Leadership roles. Be part of an innovative company driving the future of smart cities.
As a Facilities Support Engineer at Hozah, you’ll play a key role in deploying and maintaining the tech that powers seamless parking. You’ll work in a fast-moving environment where your skills and input make a real difference. If you enjoy solving problems, working independently, and being hands-on with tech in the real world, we’d love to hear from you. Apply now and let’s build smarter cities together.
Facilities Support Engineer employer: Berg Search
Contact Detail:
Berg Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Support Engineer
✨Tip Number 1
Familiarise yourself with IoT technology and the specific devices mentioned in the job description, such as payment kiosks and CCTV systems. Understanding how these technologies work will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Make sure to highlight any previous experience you have with technical support or installation roles. Be prepared to discuss specific challenges you've faced and how you resolved them, as this will showcase your problem-solving skills and hands-on experience.
✨Tip Number 3
Since this role involves extensive travel across the North UK, be ready to discuss your flexibility and organisational skills. Share examples of how you've managed travel schedules or multiple tasks in previous jobs to show that you're well-suited for this fast-paced environment.
✨Tip Number 4
Research the company’s recent achievements and their mission to transform urban mobility. Being knowledgeable about their goals and values will allow you to align your answers during the interview, making a strong case for why you would be a great fit for their team.
We think you need these skills to ace Facilities Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support or installation roles, especially with IoT devices, CCTV systems, and payment kiosks. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and urban mobility. Mention why you are interested in the Facilities Support Engineer role and how your background aligns with the company's mission to transform parking.
Highlight Problem-Solving Skills: In your application, emphasise your problem-solving abilities. Provide examples of how you've successfully diagnosed and resolved technical issues in previous roles, particularly in field-based environments.
Showcase Organisational Skills: Demonstrate your organisational skills by detailing how you manage multiple tasks and travel schedules. Mention any experience with task tracking systems like Jira, as this is relevant to the role.
How to prepare for a job interview at Berg Search
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with IoT devices, CCTV systems, and payment kiosks. Highlight specific projects where you successfully installed or maintained similar technology, as this will demonstrate your capability for the role.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about past challenges you've faced in technical support or installation roles. Share examples of how you diagnosed and resolved issues efficiently, showcasing your quick thinking and problem-solving skills.
✨Familiarise Yourself with Jira
Since the role involves using Jira for task management, it’s a good idea to brush up on your knowledge of this tool. Be ready to discuss how you’ve used similar systems in the past to manage tasks and document processes.
✨Emphasise Your Organisational Skills
Given the travel requirements and multiple tasks involved, highlight your ability to stay organised and efficient. Discuss any strategies you use to manage your time and ensure that all equipment and tools are ready for deployment.
