Business Services Manager in Newcastle upon Tyne

Business Services Manager in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 50000 - 58000 £ / year (est.) Home office (partial)
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Berg Kaprow Lewis LLP

At a Glance

  • Tasks: Lead a team delivering top-notch business services and ensure client satisfaction.
  • Company: Join BKL, a modern accountancy firm with a purpose-driven approach.
  • Benefits: Enjoy flexible working, private medical insurance, and generous holiday entitlement.
  • Why this job: Make a real impact while developing your career in a supportive environment.
  • Qualifications: Qualified accountant with strong knowledge of accounting software and VAT rules.
  • Other info: Dynamic workplace with clear pathways for growth and development.

The predicted salary is between 50000 - 58000 £ per year.

Location: Hybrid Working – Newcastle NE1

Working Hours: Monday to Friday, 35 hour week (Flexitime)

Salary: £50,000 - £58,000

About BKLBKL is a Top 40 accountancy and advisory business supporting a diverse client base, from entrepreneurs and high‑net‑worth individuals to ambitious owner‑managed businesses and multinational groups. With a legacy spanning over 130 years, we’ve evolved into a modern, purpose‑driven business that balances profit with impact. We are a certified B Corp and a member of DFK International, delivering cutting‑edge expertise and a personal touch to clients locally and internationally.

Your Opportunity

The Manager’s role is to lead the delivery of ABS services, ensuring all work meets required standards and statutory obligations. You will lead our first ABS Pod in Newcastle, with overall accountability for performance, team development, collaboration, client relationships and strategic guidance.

How You’ll Make a Difference

  • Review complex management accounts.
  • Review and oversee complex VAT returns, including cross‑border transactions and partial exemption calculations.
  • Deal with larger audited entities.
  • Ensure necessary year‑end adjustments are made before statutory accounts are prepared.
  • Manage cross‑department relationships with ABS, Audit and Personal Tax Teams.
  • Manage a team that acts as a finance function for multiple businesses.
  • Maintain relationships with overseas parent companies and subsidiary entities.
  • Review statutory accounts when required.
  • Manage a varied portfolio of clients, meeting deadlines and developing relationships.
  • Manage staff workload and support portfolio management.
  • Ensure bespoke client service and regular process reviews.
  • Challenge trainees and provide continuous development and feedback.
  • Support the Business Services Director with client management, Xero subscriptions and ad hoc tasks.
  • Identify opportunities for new services and cross‑selling within the firm.
  • Review current procedures and streamline processes.

You’ll Be Ideal for This Role If You Have

  • Qualified accountant ACCA/ACA/CIMA or equivalent.
  • Excellent knowledge of Xero and Sage.
  • Excellent knowledge of VAT rules.
  • Excellent knowledge of cloud accounting software and accounting standards.
  • Ability to work under pressure and manage multiple deadlines.
  • Statutory accounts experience preferred.
  • Experience dealing with HMRC on a regular basis.
  • Understanding of postponed VAT accounting.
  • Keeping up to date with VAT and accounting changes (e.g., FRS 102).
  • Excellent interpersonal and team working skills.
  • Approachable with a strong work ethic.
  • Ability to lead by example.
  • Proactive with good problem‑solving skills.

Our Values

  • Think Big – Be curious, brave, and open to new ideas.
  • In It Together – Collaborate, care, and build an inclusive culture.
  • Take Pride – Strive for excellence and believe in your impact.
  • Do the Right Thing – Act with integrity, honesty, and fairness.
  • Enjoy It – Bring your whole self to work and have fun doing it.

Working With Us: Your Benefits, Wellbeing & Development

We offer a flexible, sustainable set of benefits and development opportunities that empower you to grow your career.

  • Private Medical Insurance (PMI) – including mental health cover, hospital treatment & 24/7 GP access.
  • Health Cash Plans – covering everyday costs such as dental, optical & physiotherapy and an Employee Assistance Programme.
  • Pension scheme – helping you save for retirement in a tax‑efficient way.
  • Group Life Assurance – financial protection for your loved ones.
  • Cashback & savings portal – discounts across hundreds of high‑street and online retailers.
  • Cycle to Work Scheme – tax‑free bike and accessories purchase.
  • Electric Vehicle Scheme – sustainable transportation options with roadside support.
  • Free Mortgage Advice – expert guidance for your home‑buying journey.
  • Season Ticket Loan – support with travel expenses.
  • Enhanced Family Leave – generous leave policies.
  • Holiday Entitlement – generous entitlement increasing with promotion.

Development & Growth

Clear development pathways and progression frameworks.

  • Professional qualification support – including study time and funding.
  • Internal mentoring, coaching and buddying schemes.
  • Leadership development programmes.
  • Regular check‑ins and performance conversations focused on goals.

Compliance & Equal Opportunities

In addition to the responsibilities listed above, you will be required to undertake GDPR training to fully understand regulations and ensure all work is carried out in a compliant manner. BKL is an equal opportunities employer and positively encourages applications from suitably qualified candidates eligible to work in the UK.

Business Services Manager in Newcastle upon Tyne employer: Berg Kaprow Lewis LLP

BKL is an exceptional employer that champions a flexible and inclusive work culture, offering hybrid working arrangements in the vibrant city of Newcastle. With a strong commitment to employee development, including clear progression pathways and professional qualification support, BKL empowers its staff to thrive while enjoying a comprehensive benefits package that prioritises wellbeing and work-life balance. As a certified B Corp, BKL not only focuses on delivering outstanding client service but also values the positive impact its employees can make in their communities.
Berg Kaprow Lewis LLP

Contact Detail:

Berg Kaprow Lewis LLP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Services Manager in Newcastle upon Tyne

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and think about how you can contribute to their mission. This will help you stand out as a candidate who truly gets them.

✨Tip Number 3

Practice your interview skills with a friend or mentor. Get comfortable answering common questions and discussing your experience. The more you practice, the more confident you'll feel when it’s showtime!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Business Services Manager in Newcastle upon Tyne

Qualified accountant ACCA/ACA/CIMA or equivalent
Excellent knowledge of Xero
Excellent knowledge of Sage
Excellent knowledge of VAT rules
Excellent knowledge of cloud accounting software
Understanding of accounting standards
Statutory accounts experience
Experience dealing with HMRC
Knowledge of postponed VAT accounting
Ability to work under pressure
Excellent interpersonal skills
Team working skills
Proactive problem-solving skills
Leadership skills
Client relationship management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Business Services Manager role. Highlight your qualifications, especially if you're ACCA/ACA/CIMA qualified, and showcase your knowledge of Xero and VAT rules.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for BKL. Mention specific experiences that demonstrate your ability to lead teams and manage client relationships effectively.

Showcase Your Problem-Solving Skills: In your application, don’t forget to highlight your proactive approach and problem-solving abilities. We love candidates who can think on their feet and come up with innovative solutions!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at BKL!

How to prepare for a job interview at Berg Kaprow Lewis LLP

✨Know Your Numbers

As a Business Services Manager, you'll be dealing with complex management accounts and VAT returns. Brush up on your knowledge of these areas before the interview. Be ready to discuss specific examples from your past experience where you've successfully managed similar tasks.

✨Showcase Your Leadership Skills

This role requires leading a team and managing client relationships. Prepare to share instances where you've led a team or improved processes. Highlight your ability to develop others and how you foster collaboration within a team.

✨Understand BKL's Values

BKL values curiosity, collaboration, and integrity. Familiarise yourself with these values and think about how your personal work ethic aligns with them. Be prepared to give examples of how you've embodied these values in your previous roles.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Business Services Manager in Newcastle upon Tyne
Berg Kaprow Lewis LLP
Location: Newcastle upon Tyne
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