Operations Consultant in London

Company Overview: ALT21 is a leading FX software company specializing in providing innovative solutions to financial institutions. Our mission is to empower our clients with cutting-edge technology to enhance their trading capabilities and drive business growth. With a focus on excellence and customer satisfaction, we aim to be the preferred partner for FX software solutions.

Role Overview: We are seeking an experienced Operations Consultant to join our team. This role is ideal for a candidate with expertise in Transformation/Change Management who can evaluate our Operations department and strategically position it for future growth. As an Operations Consultant, you will play a crucial role in optimizing our operations, identifying areas for improvement, and scaling the team as required. The need is immediate, and is likely to be a temporary position (for 3-6 months) but could also turn into permanent depending on the applicant.

What You'll Be Doing:

• Evaluate the current operations processes and workflows, identifying inefficiencies and areas for improvement.
• Develop and implement a comprehensive transformation strategy to optimize the Operations department for future growth.
• Collaborate with stakeholders across the organization to gather requirements and align operational objectives with business goals.
• Lead the hiring process to build a high-performing team, ensuring the recruitment of talented individuals who can contribute to the department's success.
• Implement and enhance operational policies and procedures to streamline workflows, improve efficiency, and drive operational excellence.
• Monitor key performance indicators (KPIs) to assess operational performance and identify areas requiring further attention or improvement.
• Provide guidance and support to the Operations team, fostering a culture of continuous improvement and accountability.
• Collaborate with cross-functional teams, such as Sales, Product Development, and Customer Support, to ensure smooth operations and effective communication.

Who You Are / What You Have:

• Minimum of 10 years of experience in operations, preferably in the FX or wider Finance industry.
• At least 5 years of experience leading and managing a team, demonstrating strong leadership skills.
• Proven expertise in transformation and change management, with a track record of successfully driving operational improvements.
• In-depth knowledge of operational best practices, process optimization, and automation.
• Excellent analytical and problem-solving skills, with the ability to assess complex situations and develop practical solutions.
• Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization.
• Self-motivated and results-oriented, with the ability to work independently and deliver high-quality outcomes within agreed timelines.
• Strong understanding of the FX industry and related operations, including trading platforms, risk management, and regulatory requirements.

What We Offer:

• Competitive salary and benefits package commensurate with experience and qualifications.
• Collaborative and supportive work environment, fostering innovation and creativity.
• Exposure to cutting-edge technology and industry-leading practices.
• Opportunity to make a significant impact on the growth and success of ALT21.

If you are a highly skilled Operations Consultant with a passion for transformation and growth, and you are excited to contribute to the success of a leading FX software company, we would love to hear from you. Join ALT21 and be part of our journey to revolutionize the FX industry. Please apply directly here or via e-mail to Benoît Kuhn at ben@bergsearch.com, and make sure to include your CV.