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- Tasks: Support various branches in the estate agency industry and generate leads.
- Company: Join Beresfords, a leading estate agency with a focus on staff development.
- Benefits: Enjoy your birthday off, team outings, and dedicated training resources.
- Other info: Dynamic team environment with a focus on achieving targets and personal development.
- Why this job: Kickstart your career in estate agency with great growth opportunities.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 25000 - 27000 £ per year.
We have a fantastic opportunity for a property consultant to join our expanding team within the New Business Centre which is based within our Head Office in Chelmsford. The team provide a pivotal support role to the various Beresfords branches across Essex. This role offers a great career development opportunity for individuals looking to forge a career in Estate Agency or someone experienced in the industry but looking to move into an office-based role. At Beresfords, our staff are at the core of all that we do which is why we have an extensive rewards system to demonstrate our commitment to our staff. If you join Beresfords, you can enjoy your birthday as an additional day off, a ‘do good’ fund for monthly team treats and outings, Room68 our dedicated training and development room, quarterly rewards meetings and so much more!
Key Responsibilities
- To provide support across the full spectrum of the Estate Agency industry including residential sales, Lettings, Financial Services & our Land and New Homes Department.
- Make outbound calls to prospective buyers and sellers to generate interest and secure appointments for all core business areas.
- Respond promptly to inbound enquiries, providing accurate property information and identifying all business opportunity.
- To maintain and update the CRM system with client details, call notes, and follow-up actions.
- Prompt follow up and qualification of website leads and portal enquiries to maximise business opportunity, ensuring full information is captured.
- To Support marketing campaigns by following up on leads from online listings, social media, and events.
- Meet and exceed agreed individual appointment and conversion targets.
Skills & Experience
- Proven telephone sales or customer service experience in a fast-paced environment (estate agency experience desirable but not essential).
- Confident communicator with excellent listening and persuasion skills.
- Strong organisational skills and attention to detail.
- Ability to work in a target-driven environment.
- Good computer skills and ability to pick up new systems quickly.
Personal Attributes
- Display energy, drive and enthusiasm to deliver a first-class service.
- Professional and personable telephone manner with the ability to build rapport with clients to encourage repeat business and referrals.
- Ability to listen attentively and probe with questions to tailor client needs to individual requirements.
- A team player who is self-motivated and tenacious to ensure objectives/targets are achieved and performance is consistent.
Salary & Benefits
£25,000 to £27,000 per annum OTE, depending on experience (pro rata for part time working hours)
Hours of Work
Full time hours … Mon-Sat with a day off in the week (Mon-Thurs 8:30am-6pm, Fri 8:30am-5:30pm and Sat 9am-4pm). Part time hours will be considered, but will also include Saturday working.
Property consultant, New Business Centre employer: Beresfords Group
Contact Detail:
Beresfords Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property consultant, New Business Centre
✨Tip Number 1
Get to know the company inside out! Research Beresfords, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the property consultant role. Think about your past experiences and how they relate to the job description.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you’re proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Beresfords.
We think you need these skills to ace Property consultant, New Business Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant telephone sales or customer service experience, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining Beresfords and how your background makes you a great fit for the Property Consultant role. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application showcases your confident and personable telephone manner. You want to demonstrate that you can build rapport with clients right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Beresfords!
How to prepare for a job interview at Beresfords Group
✨Know Your Stuff
Before the interview, make sure you research Beresfords and the property market in Essex. Familiarise yourself with their services, values, and recent news. This will not only show your interest but also help you answer questions more confidently.
✨Showcase Your Skills
Highlight your telephone sales or customer service experience during the interview. Be ready to share specific examples of how you've successfully engaged clients or met targets in previous roles. This will demonstrate your ability to thrive in a target-driven environment.
✨Practice Active Listening
During the interview, practice active listening. Make sure to listen carefully to the interviewer's questions and respond thoughtfully. This will showcase your communication skills and ability to tailor your responses to their needs.
✨Be Personable and Professional
Remember to maintain a professional yet friendly demeanour throughout the interview. Building rapport is key in this role, so let your personality shine while also demonstrating your commitment to providing first-class service.