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- Tasks: Assist in mortgage applications, liaise with lenders and solicitors, and support advisors.
- Company: Join Flagstone, Essex's largest independent mortgage brokers, part of the Beresfords group.
- Benefits: Enjoy hybrid working options, a health programme, birthday leave, and competitive pay.
- Why this job: Be part of a supportive team, gain valuable experience, and contribute to clients' financial journeys.
- Qualifications: Previous experience is a plus; strong communication and organisational skills are essential.
- Other info: Full-time role with opportunities for training and development.
The predicted salary is between 20400 - 21840 £ per year.
We have a fantastic opportunity for a Mortgage Administrator to join our Mortgage Service Centre based at our Head Office in Chelmsford.
Flagstone are the largest independent mortgage brokers in Essex, providing independent mortgage and protection advice. As part of the Beresfords group we work closely with a number of estate agents and other introducers, such as builders, accountants and solicitors, offering independent mortgage and protection advice. As a large introducer, we benefit from a number of exclusive mortgage rates not available to the general public.
Duties will include regular liaison with lenders to obtain updates on application status, progress mortgages through to offer stage and liaising with solicitors until completion. Other duties will include processing incoming mail, handling telephone enquiries and liaising with our Mortgage Advisors and Sales Teams. Candidates may occasionally be required to visit our branch network around the County and offer support to our Advisors in the field.
Salary & Benefits:
£24,000 to £26,000 per annum, depending on experience.
In addition to competitive rates of pay we also offer a range of additional benefits such as:
- Once fully competent in the role and after successfully completing the probation period, hybrid working options will be available.
- Training & Development Programme
- “Do Good” fund for reward & recognition
- Pension Enrolment
- Health and Wellbeing Programme via Health Assured
- \”Free\” day off for your Birthday
- Attractive holiday allowance with additional days for length of service
Hours of Work:
Full time, Monday to Friday, 8:30am to 5:30pm
Duties:
- Regular liaison with lenders to obtain updates on application status, progress mortgages through to offer stage, and liaising with solicitors until completion.
- Processing incoming mail, managing the central inbox and handling telephone enquiries.
- Work closely with our Financial Advisors and Sales teams.
- Keeping clients updated and informed of the progress and any potential challenges.
Requirements:
- Previous experience in a similar role would be advantageous
- Well organised
- Confident, outgoing, and personable
- Good communication skills both orally and in written format
- The ability to manage time effectively
- Strong attention to detail
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Mortgage Administrator Chelmsford Head Office employer: Beresfords Group
Contact Detail:
Beresfords Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator Chelmsford Head Office
✨Tip Number 1
Familiarise yourself with the mortgage industry, especially the specific processes involved in mortgage administration. Understanding how lenders operate and the common challenges faced can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the mortgage sector, particularly those who work in or with independent mortgage brokers. Attend local events or join online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage multiple tasks effectively. Think of examples from your past experiences where you successfully handled similar responsibilities, as this will demonstrate your suitability for the role.
✨Tip Number 4
Research Flagstone and the Beresfords group to understand their values and services. Tailoring your conversation to reflect their mission and how you can contribute will show your genuine interest in the position.
We think you need these skills to ace Mortgage Administrator Chelmsford Head Office
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mortgage administration or similar roles. Emphasise your organisational skills, attention to detail, and any previous liaison work with lenders or solicitors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Flagstone. Mention specific duties from the job description, such as liaising with lenders and processing applications, and explain how your skills align with these responsibilities.
Highlight Communication Skills: Since good communication is key for this role, provide examples in your application of how you've effectively communicated with clients or colleagues in previous positions. This could be through handling enquiries or keeping clients updated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Mortgage Administrator.
How to prepare for a job interview at Beresfords Group
✨Know Your Mortgage Basics
Brush up on your knowledge of mortgage products and processes. Understanding the different types of mortgages and how they work will show your potential employer that you are serious about the role and can engage in informed discussions.
✨Demonstrate Your Organisational Skills
As a Mortgage Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will highlight your ability to handle the demands of the job effectively.
✨Showcase Your Communication Skills
Since the role involves liaising with lenders, solicitors, and clients, it's important to demonstrate your strong communication skills. Practice articulating your thoughts clearly and confidently, both verbally and in writing, as this will be crucial in your day-to-day responsibilities.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or what a typical day looks like for a Mortgage Administrator at their company. This not only helps you gauge if it’s the right fit but also leaves a positive impression.