At a Glance
- Tasks: Support the Tenancy Renewals team with vital administrative tasks and manage landlord correspondence.
- Company: Join Beresfords, a supportive company that values its staff and offers a collaborative environment.
- Benefits: Enjoy a competitive salary, birthday off, hybrid working, and career development opportunities.
- Other info: Great career growth potential and a structured path for advancement.
- Why this job: Be part of a dynamic team and make a real impact in the lettings industry.
- Qualifications: Proactive attitude, excellent communication skills, and IT proficiency are essential.
The predicted salary is between 26000 - 28000 € per year.
We have a fantastic opportunity for an experienced administrator to join our Lettings Department to provide vital support to our Tenancy Renewals team. This is a hybrid role working between our Head Office in Springfield, Chelmsford, and from home. At Beresfords, our staff are at the core of all that we do which is why we have an extensive rewards system to demonstrate our commitment to our staff. If you join Beresfords, you can also enjoy your birthday as an additional day off. Annual holiday entitlement increases with length of service, plus a lucrative referral programme which rewards staff financially for passing business opportunities to other internal departments, and so much more!
Duties:
- Liaise with Lettings Branch Managers to obtain and assess rent review recommendations.
- Manage the landlord rent review correspondence via DocuSign.
- Download and process landlord instructions for the coordinators to action.
- Prepare figures and supporting data for rent review recommendations and tribunal cases.
- Assist with the preparation and management of rent review tribunal cases.
- Process general enquiries from landlords and tenants.
- Maintain accurate and up-to-date property records on the internal CRM system.
- Provide administrative support to the team.
- Process and manage rent review data between Microsoft Excel and the CRM system.
- Assist with the preparation of tenancy notices.
Requirements:
Essential:
- Proactive ‘can do’ attitude, with exceptional organisational skills and able to prioritise effectively.
- Excellent communication skills, both written and verbal.
- You will be a personable, team player, with a professional approach.
- Retain a strong attention to detail.
- IT proficient, you will be familiar with MS Office packages and able to learn quickly.
Desirable:
- Previous experience within Residential Lettings.
Salary and benefits:
Basic salary circa £26,000 - £28,000 per annum, depending on relevant experience and will increase over time with progression. We also offer a range of additional benefits including those listed below, plus fantastic career opportunities for those who desire a structured career path.
- Birthday day off
- Company pension
- Training and development opportunities
- Hybrid working
- Company events
- Referral programme
Hours of work:
Monday to Friday, 8.30am to 5.30pm (no weekends).
Tenancy Administrator in Chelmsford employer: Beresfords Group
At Beresfords, we pride ourselves on being an exceptional employer, offering a supportive work culture that values our staff as the heart of our operations. With a hybrid working model between our Head Office in Springfield, Chelmsford, and home, employees enjoy flexibility alongside a comprehensive rewards system, including additional holiday for birthdays and a lucrative referral programme. We are committed to fostering employee growth through training and development opportunities, making Beresfords a fantastic place for those seeking meaningful and rewarding careers in the lettings sector.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Administrator in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Beresfords on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Beresfords and their Lettings Department. Show us you’re genuinely interested in the role and the company culture. Tailor your answers to reflect how your skills align with their needs.
✨Tip Number 3
Practice common interview questions, but don’t just memorise answers. We want to see your personality shine through! Use examples from your past experiences that highlight your organisational skills and proactive attitude.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Tenancy Administrator in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant experience in residential lettings to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to showcase your proactive attitude and exceptional communication skills. Tell us why you’re the perfect fit for the Tenancy Administrator role and how you can contribute to our team.
Show Off Your IT Skills:Since we’re looking for someone IT proficient, mention your experience with MS Office and any CRM systems you’ve used. If you’ve got examples of how you’ve used these tools effectively, share them!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Beresfords Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Tenancy Administrator inside out. Familiarise yourself with the key responsibilities like managing rent reviews and liaising with landlords. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires exceptional organisational skills, be ready to share examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your proactive attitude.
✨Communicate Clearly
Excellent communication is key for this job, so practice articulating your thoughts clearly and concisely. You might want to prepare answers to common interview questions and even do a mock interview with a friend to refine your delivery. Remember, it's not just what you say, but how you say it!
✨Be Personable and Professional
As a team player, it's important to come across as friendly yet professional. Smile, maintain eye contact, and engage with your interviewers. Show them that you can fit into their team culture while still being dedicated to your work. A positive attitude can go a long way!
