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- Tasks: Support various branches in the estate agency industry and generate leads through calls.
- Company: Join Beresfords, a leading estate agency with a focus on staff development.
- Benefits: Enjoy your birthday off, team outings, and dedicated training resources.
- Other info: Dynamic work environment with a focus on achieving targets and personal development.
- Why this job: Kickstart your career in estate agency with great growth opportunities and a supportive team.
- Qualifications: Customer service or sales experience preferred; strong communication skills essential.
The predicted salary is between 25000 - 27000 £ per year.
We have a fantastic opportunity for a property consultant to join our expanding team within the New Business Centre which is based within our Head Office in Chelmsford. The team provide a pivotal support role to the various Beresfords branches across Essex. This role offers a great career development opportunity for individuals looking to forge a career in Estate Agency or someone experienced in the industry but looking to move into an office-based role. At Beresfords, our staff are at the core of all that we do which is why we have an extensive rewards system to demonstrate our commitment to our staff. If you join Beresfords, you can enjoy your birthday as an additional day off, a ‘do good’ fund for monthly team treats and outings, Room68 our dedicated training and development room, quarterly rewards meetings and so much more!
Key Responsibilities
- To provide support across the full spectrum of the Estate Agency industry including residential sales, Lettings, Financial Services & our Land and New Homes Department.
- Make outbound calls to prospective buyers and sellers to generate interest and secure appointments for all core business areas.
- Respond promptly to inbound enquiries, providing accurate property information and identifying all business opportunity.
- Maintain and update the CRM system with client details, call notes, and follow-up actions.
- Prompt follow up and qualification of website leads and portal enquiries to maximise business opportunity, ensuring full information is captured.
- Support marketing campaigns by following up on leads from online listings, social media, and events.
- Meet and exceed agreed individual appointment and conversion targets.
Skills & Experience
- Proven telephone sales or customer service experience in a fast-paced environment (estate agency experience desirable but not essential).
- Confident communicator with excellent listening and persuasion skills.
- Strong organisational skills and attention to detail.
- Ability to work in a target-driven environment.
- Good computer skills and ability to pick up new systems quickly.
Personal Attributes
- Display energy, drive and enthusiasm to deliver a first-class service.
- Professional and personable telephone manner with the ability to build rapport with clients to encourage repeat business and referrals.
- Ability to listen attentively and probe with questions to tailor client needs to individual requirements.
- A team player who is self-motivated and tenacious to ensure objectives/targets are achieved and performance is consistent.
Salary & Benefits
£25,000 to £27,000 per annum OTE, depending on experience (pro rata for part time working hours)
Hours of Work
Full time hours … Mon-Sat with a day off in the week (Mon-Thurs 8:30am-6pm, Fri 8:30am-5:30pm and Sat 9am-4pm). Part time hours will be considered, but will also include Saturday working.
Property consultant, New Business Centre in Chelmsford employer: Beresfords Group
Contact Detail:
Beresfords Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property consultant, New Business Centre in Chelmsford
✨Tip Number 1
Get to know the company inside out! Research Beresfords, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of communication, get comfortable with making calls. Role-play with a friend or family member to boost your confidence and refine your pitch.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Beresfords.
We think you need these skills to ace Property consultant, New Business Centre in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant telephone sales or customer service experience, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Property Consultant role and how your background makes you a great fit. Be personable and let your enthusiasm for the industry come through.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application showcases your confident and professional telephone manner. You might even want to mention any experiences where you’ve built rapport with clients or customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Beresfords!
How to prepare for a job interview at Beresfords Group
✨Know Your Stuff
Before the interview, make sure you research Beresfords and the property market in Essex. Familiarise yourself with their services, values, and recent news. This will not only show your interest but also help you answer questions more confidently.
✨Practice Makes Perfect
Rehearse common interview questions related to sales and customer service. Think about your past experiences and how they relate to the role of a property consultant. Practising with a friend or in front of a mirror can help you articulate your thoughts clearly.
✨Show Off Your Skills
Be ready to demonstrate your communication and organisational skills during the interview. Use specific examples from your previous roles where you successfully handled customer inquiries or met targets. This will highlight your suitability for the fast-paced environment.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you're genuinely interested and helps you assess if the company is the right fit for you.