Lettings Coordinator

Lettings Coordinator in Chelmsford

Chelmsford Full-Time No home office possible

This exciting and varied role will be vital to supporting our Property Inspection Consultants who undertake visits to the properties that we manage on behalf of our landlords.

Primarily liaising with tenants by email or telephone the successful candidate will fulfil a vital role booking appointments for our Property Inspection Consultants to undertake visits to the properties that we manage on behalf of our landlords. They will also deal with the return of tenant’s deposits and negotiate any disputes between landlord and tenants. Therefore, the ability to negotiate effectively in a confident manner will also be an essential requirement.

Duties (including but not limited to):

Booking appointments for our Property Inspections Consultants.
Liaising with tenants and landlords, negotiating any disputes or the return of deposits.
Handling incoming enquiries, from landlords and tenants
Providing updates and offering solutions where appropriate, or sign posting the enquiry to the relevant expertise

Essential Requirements:

Previous experience in Residential Lettings, Tenancy Renewals or Residential Property Management is an essential requirement.
Excellent communication and interpersonal skills
Highly organised, confident, efficient and professional
Good computer skills and the ability to pick up new systems quickly are essential

Salary & Benefits

Full time salary circa £26,000 to £28,000 per annum depending on relevant experience, plus bonuses and year-end profit share. Realistic OTE £27,000 – £29,000 per annum.

At Beresfords, our staff are at the core of all that we do which is why we have an extensive rewards system to demonstrate our commitment to our staff. If you join us, you can also enjoy your birthday as an additional day off. Annual holiday entitlement increases with length of service, plus a lucrative referral programme which rewards staff financially for passing business opportunities to other internal departments, and so much more!

We also offer a range of additional benefits, plus fantastic career opportunities for those who desire career progression. Recognised qualifications can also be achieved via a distance learning programme which is funded by the Company.