(Senior) ServiceNow Developer* in London

For our Innovation & Technology department in London, we are looking to hire a (Senior) ServiceNow Developer.

In an era where digitalisation and modern IT infrastructure is revolutionising banking, we are shaping a technology-driven bank in which you as an IT professional will work closely with our business units. Our technology teams offer you an environment that will present you with exciting challenges - be it through the support and further development of legacy systems or the introduction of modern technologies such as AI, machine learning and highly automated trading applications.

What will you do:

• Design and implementation of intelligent ServiceNow solutions with a focus on ITSM, CSM, ITOM/Discovery (CMDB/CSDM), workflow automation, and REST integrations (inbound/outbound).
• Active involvement in the conception, design, and implementation of new modules and functionalities on the ServiceNow platform.
• Analysis of existing processes and development of tailored, user‐centric solution concepts in close collaboration with stakeholders, architects, and developers.
• End-to-end ownership of the development lifecycle—from feature development and testing through rollout, documentation, and knowledge transfer.
• Ensuring an efficient, sustainable system architecture in line with current best practices and standards.

Who are we looking for?

• A completed degree in (Business) Informatics, Industrial Engineering, or a comparable qualification.
• Several years of professional experience in ServiceNow development, ideally complemented by certifications such as CSA, CIS ITSM, CIS ITOM/Discovery (CMDB/CSDM), App Engine, Flow Designer, or Playbooks.
• Strong understanding of ITSM, ITOM, and CSM processes, with solid skills in JavaScript, HTML, CSS, and REST/JSON.
• Knowledge of the ITIL framework and experience working in agile environments (e.g., Scrum).
• Very good German language skills and solid written and spoken English proficiency.
• A structured, solution‐oriented working style and a strong team mindset, with enthusiasm for collaboration in interdisciplinary teams.

What we offer you:

• Private pension plan – 10% of base salary contribution by Berenberg.
• Generous 30‐day holiday allowance.
• Private Health Insurance.
• Life Insurance scheme.
• Flexible working hours.
• Enhanced parental leave policies.
• Employee Assistance Programme offering counselling sessions related to mental health, financial wellbeing and other topics.

Apply online now to join our team – we look forward to receiving your application!

Berenberg is an Equal Opportunities Employer and prides itself on being a modern, dynamic and internationally orientated organisation. We value the rich diversity, skills and abilities and creative potential that people from differing backgrounds and experiences bring to the workplace. Every employee plays a vital role in providing quality service to all our customers and helping to create an inclusive working environment, where everyone can realise their full potential.