Interim Inside Sales Representative in Liverpool

Company Overview

Aurorium is the materials innovation partner that helps global manufacturers harness the power of possibility to make the world a better place. Their specialty ingredients and high-performance materials enhance quality of life, support health and wellness, and enable customers to deliver value-added solutions. Key industries served include healthcare, personal & home care, mobility, infrastructure, and paper & packaging. A Responsible Care company, Aurorium follows the highest regulatory standards across all manufacturing facilities. The company's global integrated supply chain offers the customer product consistency, easy access, supply security, and reasonable turnaround on delivery. Aurorium is committed to operating at the highest levels of manufacturing consistency, quality control, and safety.

Job Overview

The Inside Sales Representative for Aurorium is responsible for managing and growing the Inside Sales territory. This role involves managing a specific amount of small to medium sized accounts, generating correspondence and engagement with dormant accounts and coordinating all first-line prospection across the various industries that Aurorium impacts. This position is offered on an Interim Basis (18-month contract). Whilst this is a Remote role, ideally candidates will be located in the UK.

Role Specific Responsibilities

• Consistently deliver on monthly and quarterly AOP (Annual Operating Plan) targets of revenue and profitability.
• Develop and execute coordinated Inside Sales campaigns to generate new leads and expand the customer base; leverage targeted outreach, including phone calls, emails, and other digital channels, to identify and engage potential customers.
• Respond to all inbound inquiries same-day by phone, to engage prospects and swiftly convert them into sales opportunities.
• Maintain an active and robust project funnel.
• Manage a territory of Inside Sales accounts, fostering strong customer relationships through consistent, documented contact.
• Coordinate orders, obtain forecasts, optimize pricing (value) and demonstrate customer-centricity through the deft handling of any customer concerns: technical, logistics, quality, regulatory.
• Oversee select distributors, mobilizing them on joint sales campaigns.
• Champion the value-based sales and marketing system of Aurorium.
• Cultivate deep customer relationships, continuously questioning to uncover opportunities to deliver real value; engage colleagues from marketing and technical teams to address strategic needs through innovation.
• Drive customer interactions across the organization to ensure alignment and timely delivery of solutions.
• Perform other duties as assigned.

Compliance

• Complies with company Health, Safety and Environmental policies, procedures, and arrangements.
• Reports all Health, Safety and Environmental accidents, incidents and near misses promptly.
• Acts in a safe and responsible manner at all times.

Problem Solving and Innovation

• Active participation in continuous improvement activities.
• Participates in problem-solving.
• Takes responsibility and ownership for own learning and development in the spirit of continuous improvement of both self and the business.
• Assists in the training, mentoring, and assessment of other team members.
• Exercises autonomy and judgement subject to overall direction or guidance.

Education and Qualifications

• Bachelor's degree in business administration, or relevant field required.
• Bachelor's degree in chemistry preferred.

Experience

• Minimum of 3-5 years' experience within a sales role or related role at a specialty chemicals company preferred.
• Experience utilizing a CRM to facilitate growth, communication, and the customer experience.
• Experience with developing sales plans and executing to achieve overall growth goals.

Knowledge, Skills, and Abilities

• Proficiency in at least one other European language, preferably German, Italian or French.
• Exceptional organizational skills and attention to detail, and the ability to adapt quickly to evolving business needs and priorities.
• Strong verbal and written communication skills, with the ability to adjust communication style as needed to influence stakeholders and drive results.
• Proven hunting skills within the sales process.
• Ability to cooperate effectively within a multi-functional, global organizational structure, demonstrating robust interpersonal skills.
• Self-motivated and capable of thriving in a fast-paced environment.
• Strong critical thinking skills and analytical abilities, enabling effective assessments of situations and opportunities.
• Curious and teachable, with a passion for continuous improvement.
• Proficient in SAP, Salesforce and Microsoft office applications such as Excel, Word, Power Point, Outlook, etc.
• Embodies the core values of Aurorium: credible, outcome-oriented, driven, and empowered accountability.