Team Leader - The Place to Eat, John Lewis Glasgow
Job Title: Team Leader
Location: John Lewis Glasgow
Reports to: Manager /General Manager
Contract Type: Full -time
Job Purpose:
This role encompasses working any days of the week, with regular weekend work. You will offer thehighest standard of service, providing a positive and efficient customer experience by preparingand serving quality food and beverages, whilst ensuring the smooth running of the location. Thisrole is primarily front of house.
Key Responsibilities:
- Ensuring the customer experience is maintained to the highest standard at all times.
- To ensure food safety compliance is followed at all times.
- To be responsible for a specific area or food offering, with flexibility to rotate to a new area ifneeded.
- To organise deliveries , checking delivery notes, and reporting any discrepancies .
- Assisting with clearing tables.
- Assisting with any team queries , supporting the management team.
- To carry out daily team briefings and assist with any team queries.
- To ensure all legislative and government guidelines are adhered to, such as Health andSafety, Food Safety and COSHH.
- To work on tills, following the cash handling procedures, taking orders and serving food anddrinks.
- To assist with the development of the team, providing training where required, especially onthe areas of the food and beverage service , supporting management in the delivery oflabour effectiveness targets.
- To attend all training and development course as requested.
- To always represent WSH and John Lewis in a professional manner in your behaviourappearance and knowledge.
- To carry out any other reasonable duties as required by management.
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Perkboxapp) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
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Team Leader - The Place to Eat, John Lewis Glasgow employer: benugo
Joining Benugo at The British Museum means becoming part of a vibrant team dedicated to delivering exceptional service in one of the world's most iconic cultural venues. With a strong focus on inclusivity and employee progression, we offer competitive pay, generous discounts, and a supportive work environment that fosters personal and professional growth. Enjoy unique benefits like free lunches, endless tea and coffee, and the opportunity to develop your career while working amidst the treasures of history.
