Benugo Limited in Southampton is seeking a hands-on hospitality team member to support daily operations during service and uphold the highest guest experience standards. You will resolve guest concerns calmly, upsell when appropriate, and maintain product knowledge of food and beverages.
The role emphasises inclusivity, leadership with kindness, and professional conduct at all times. The position offers shift meals, pension enrollment, generous leave, and access to wellbeing and career
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Guest Experience Lead — Service & Team Growth in Southampton employer: benugo
Joining Benugo at The British Museum means becoming part of a vibrant team dedicated to delivering exceptional service in one of the world's most iconic cultural venues. With a strong focus on inclusivity and employee progression, we offer competitive pay, generous discounts, and a supportive work environment that fosters personal and professional growth. Enjoy unique benefits like free lunches, endless tea and coffee, and the opportunity to develop your career while working amidst the treasures of history.
