At a Glance
- Tasks: Lead operations, enhance customer experience, and manage team performance.
- Company: Join the inclusive and progressive team at Benugo.
- Benefits: Free lunch, competitive salary, life assurance, and employee discounts.
- Other info: Great career development opportunities in a supportive environment.
- Why this job: Make a real impact in a fast-growing company with prestigious clients.
- Qualifications: Experience in management and strong leadership skills.
The predicted salary is between 36000 - 40000 £ per year.
We are looking for an experienced General Manager to join the team at John Lewis Benugo.
We Offer:
- Rate: up to £40,000pa
- Shifts: 5 days out of 7/ Mon- Fri/ Weekends
- Contract: Full Time
About the General Manager role:
- To oversee the operational function of the location, by providing direction and structure to the team and ensuring our product and service is always of a high standard.
- To build and maintain the client relationship by regularly meeting, problem solving and forward planning with the client.
- To ensure the customers experience is maintained at all times to the highest standard from front and back of house.
- To continuously work towards improving sales and service.
- Financial and budget management including forecasting, cost control and forward planning.
- To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring.
- To ensure high levels of Food and Health & Safety are maintained at all times.
Additional Information:
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Free tea and coffee at any Benugo location
- A monthly allowance to use at any Benugo location
- Competitive rate
- Life Assurance
- Enhanced maternity and paternity leave pay for when your family is growing
- Company sick leave
- Company annual leave
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Perkbox app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
General Manager in Norwich employer: benugo
Joining Benugo at The British Museum means becoming part of a vibrant team dedicated to delivering exceptional service in one of the world's most iconic cultural venues. With a strong focus on inclusivity and employee progression, we offer competitive pay, generous discounts, and a supportive work environment that fosters personal and professional growth. Enjoy unique benefits like free lunches, endless tea and coffee, and the opportunity to develop your career while working amidst the treasures of history.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Norwich
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like benugo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to benugo
Don't be shy about reaching out to benugo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Norwich
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about benugo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at benugo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
