At a Glance
- Tasks: Lead a vibrant café team, ensuring top-notch service and delicious food at The British Museum.
- Company: Join Benugo, a brand known for creating memorable dining experiences in iconic locations.
- Benefits: Enjoy free lunch, discounts, life assurance, and endless coffee on shift.
- Other info: Flexible full-time shifts with opportunities for growth in a fun, inclusive workplace.
- Why this job: Be part of a cultural landmark while developing your career in a supportive environment.
- Qualifications: 1 year of experience in a similar role and excellent communication skills required.
The predicted salary is between 14 - 14 £ per hour.
When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions.
We’re on the lookout for a passionate and experienced Café Supervisor to join our vibrant team at one of the most iconic cultural destinations in the world — The British Museum. Our cafés serve freshly brewed coffee, delicious sandwiches, vibrant salads, and indulgent cakes — all crafted with care and quality. As part of the Benugo family, we’re committed to creating memorable experiences for every guest, just as unforgettable as the museum’s treasures like the Rosetta Stone.
As a Café Supervisor, you’ll play a key role in the day-to-day operations — from taking orders and preparing coffee to overseeing units. You’ll lead by example, ensuring exceptional service and smooth operations throughout the day.
Please note that we’re a 7-day operation, so we’re looking for candidates with full-time availability and the flexibility to work any day of the week (Monday–Sunday). Shifts typically run between 9:00am and 7:00pm, with occasional later finishes on Fridays (up to 9:00pm).
About the Cafe Supervisor role:
- To oversee the day-to-day operations by ensuring that our product and the service we provide are of highest standard at all times
- To support management team in working towards improving sales and service
- Ensuring high levels of Food and Health & Safety are maintained at all times
- Act as manager in management absence and motivate the team
- Cash up duties after training
- Stock control
- Schedule design and daily allocation of tasks.
About you:
- A Cafe Supervisor experienced working in high volume operations
- Excellent communicator and leader with the ability to motivate and inspire
- The ideal candidates will possess good food and beverage knowledge in addition to outstanding customer service, and leadership skills.
We Offer:
- Salary: £14.00 per hour
- Shifts: 5 days out of 7
- Contract: Full Time/ Permanent
Qualifications
- Minimum 1 year experience in similar roles (required)
- Coffee: 1 year (preferred)
- Cash handling: 1 year (required)
- Excellent product knowledge (food/beverage)
- Leads by example by always acting professional.
- Excellent communication skills
- Takes the initiative
- Excellent time management
- Supportive / Team player
- Strong presentation skills
- Excellent customer care skills
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Hapi app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
Cafe Supervisor – The British Museum – London, England employer: benugo
Benugo is an exceptional employer, offering a vibrant work culture at The British Museum, one of the world's most iconic cultural destinations. With a commitment to inclusivity and employee progression, we provide competitive salaries, generous benefits like free meals during shifts, and opportunities for career development within a fast-growing company. Join us to be part of a team that values quality service and memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Supervisor – The British Museum – London, England
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like benugo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to benugo
Don't be shy about reaching out to benugo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Supervisor – The British Museum – London, England
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about benugo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at benugo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
