At a Glance
- Tasks: Deliver exceptional customer service at exciting events and assist with food and drink service.
- Company: Join the vibrant Benugo team at the iconic British Film Institute.
- Benefits: Enjoy free lunch, competitive pay, and great employee discounts.
- Other info: Flexible hours and opportunities for growth in a supportive, inclusive culture.
- Why this job: Be part of memorable events in a dynamic environment while building your career.
- Qualifications: Previous experience is a plus, but enthusiasm and a proactive attitude are key.
The predicted salary is between 16 - 16 £ per hour.
The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions. We are looking for experienced Events Team Members to join the Events by Benugo Team at the prestigious British Film Institute (BFI). This unique Central London venue hosts a variety of events such as Film Festivals, Exhibitions, Conferences, Special Events, Premieres and more. This role offers the opportunity to work a variety of hours each week, depending on business needs.
Pay Rate: £16.00 per hour
Location: BFI + Various sites across London
Contract: fixed-term 0 hours contract until the end of December (with possibility of renewal).
About the Events Front Of House role:
- Delivering fantastic customer service and facilitating any guest requirements to the best of your ability.
- Assisting in the delivery and service of canapé receptions as well as sit down dinners and daytime catering, dependent on the Event requirements.
- Setting up the Event, and assisting the Event Manager with loading equipment into the venue if required.
- Laying up tables to standard both quickly and efficiently.
- Serving food and drinks to guests in the correct style.
- Enthusiastically and politely interact with guests as appropriate.
- To be polite, courteous and well presented at all times.
- Proactively resolve issues/complaints and involve the Event Supervisor or Manager as needed.
- Maintain a high standard of cleanliness, in line with Food Safety procedures.
- Work well within the team, assisting with other duties and responsibilities as and when required.
- To undertake staff training as and when necessary.
About the ideal candidate:
- Previous experience in a similar role is preferable but not essential.
- Self-motivated and proactive.
Additional Information:
- Benugo has built a culture of inclusivity & progression for all employees.
- Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift.
- Free tea and coffee at any Benugo location.
- A monthly allowance to use at any Benugo location.
- Competitive rate.
- Life Assurance.
- Enhanced maternity and paternity leave pay for when your family is growing.
- Company sick leave.
- Company annual leave.
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients.
- Employee discounts at several retailers & fitness providers.
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders.
Benugo - Events Team Member in London employer: benugo
Joining Benugo at The British Museum means becoming part of a vibrant team dedicated to delivering exceptional service in one of the world's most iconic cultural venues. With a strong focus on inclusivity and employee progression, we offer competitive pay, generous discounts, and a supportive work environment that fosters personal and professional growth. Enjoy unique benefits like free lunches, endless tea and coffee, and the opportunity to develop your career while working amidst the treasures of history.
StudySmarter Expert Advice🤫
We think this is how you could land Benugo - Events Team Member in London
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Benugo - Events Team Member in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at benugo
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at benugo. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
