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- Tasks: Lead a dynamic team in delivering top-notch hospitality at The Science Museum.
- Company: Join Benugo, a brand known for superb natural food and memorable experiences.
- Benefits: Enjoy free lunch, discounts, and a supportive work culture with career growth.
- Why this job: Make a real impact while working in a vibrant environment with passionate people.
- Qualifications: Customer-focused, organised, and a team player with great communication skills.
- Other info: Inclusive culture with opportunities for personal and professional development.
The predicted salary is between 28000 - 42000 £ per year.
Company Description
When we founded Benugo over 20 years ago, we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world's best loved public spaces and visitor attractions.
Job Description
We are looking for a Store Team Leader to join the team at The Science Museum. As a Store Team Leader, you will lead and support the day-to-day operation of our cafés and restaurants, providing a friendly, high-quality catering and hospitality service across the Science Museum. You will lead by example, motivating the team while performing a variety of practical tasks associated with food production and service, ensuring an excellent visitor experience at all times.
Job Type: Full Time - 30 Hours
Hourly Rate: £13.50ph
Key Responsibilities
- Deliver catering and hospitality services across multiple locations on site
- Lead, support and treat team members with respect, setting a positive example
- Be visible and approachable during service periods, ensuring customer expectations are consistently exceeded
- Provide a friendly, efficient and hygienic service to all customers
- Ensure prompt service, high standards of presentation and fully stocked service areas
- Oversee goods receipt, stock control and stock rotation of deliveries
- Maintain clean, safe and tidy store, kitchen and service areas at all times
- Support team members across kitchen and front-of-house as required to deliver an efficient service
- Ensure strict adherence to food safety, health & safety and environmental standards
- Attend required training and rigorously follow cleaning schedules
- Carry out regular checks of the business centre and training academy areas for maintenance, housekeeping and other health and safety issues. Report to the line manager
- Ensure in house accounting policies are adhered to and monitor food and beverage control, including performing stock take
Qualifications
- Have good Health & Safety knowledge
- Flexible with a can-do attitude, customer focused
- Have excellent organization skills
- Demonstrate great attention to detail
- Be a team player, and enjoy succeeding as a team
- Have a flexible approach to work
- Lead by example, always acting in a professional manner
- Excellent communication skills
- Respond quickly to drive business through periods of low demand
- Takes the initiative
- Excellent time management
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too
- Competitive rate
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Hapi app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now.
Hospitality - Store Team Leader employer: Benugo
Contact Detail:
Benugo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality - Store Team Leader
✨Tip Number 1
Get to know the company! Before your interview, dive into Benugo's mission and values. Understanding their vision for providing a superb experience will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! As a Store Team Leader, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a friendly smile.
✨Tip Number 3
Show off your leadership style! During the interview, share examples of how you've motivated teams in the past. Highlight your ability to lead by example and create a positive atmosphere, which is key for a role like this at Benugo.
✨Tip Number 4
Don't forget to ask questions! Prepare some thoughtful questions about the role and the team dynamics. This shows you're engaged and eager to learn more about how you can contribute to making the visitor experience at The Science Museum exceptional.
We think you need these skills to ace Hospitality - Store Team Leader
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share experiences that highlight your customer service skills and how you’ve gone the extra mile to create memorable experiences for guests.
Tailor Your Application: Make sure to customise your application to fit the Store Team Leader role. Use keywords from the job description and relate your past experiences to the responsibilities listed. This shows us you’re serious about the position!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the team. Highlight your key skills and achievements without waffling!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Benugo
✨Know the Brand
Before your interview, take some time to research Benugo and its values. Understand their commitment to providing a superb experience and how they operate across various locations. This knowledge will help you align your answers with their vision and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Store Team Leader, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your ability to lead by example and maintain a positive atmosphere, which is crucial for this role.
✨Demonstrate Customer Focus
Customer service is key in hospitality. Be ready to discuss how you've gone above and beyond to exceed customer expectations in previous roles. Think of specific instances where your actions made a difference, and be prepared to share these stories during the interview.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about team dynamics, training opportunities, or how success is measured in the position. This shows your enthusiasm and helps you determine if it's the right fit for you.
