At a Glance
- Tasks: Lead and manage growth strategies while ensuring top-notch food quality and service.
- Company: Exciting company with a focus on team development and customer satisfaction.
- Benefits: Meal on shift, up to 33 days annual leave, and access to discounts.
- Other info: Opportunities for career development and a supportive workplace culture.
- Why this job: Join a dynamic team and make a real impact in a thriving environment.
- Qualifications: Strong leadership skills and experience in sales and people management.
The predicted salary is between 29700 - 36300 £ per year.
You will be responsible for leading, managing, developing and implementing growth strategies.
These responsibilities will be a wide spectrum of tasks ranging from sales strategies, recruitment, training, overseeing the food quality and service, as well as having a presence on the floor.
Duties include but not limited to
Commercial
- Taking responsibility for the business performance at the location delivering company forecast and yearly targets.
- To analyse and drive profitable sales whilst constantly improving standards.
- To organise marketing activities, such as promotional event and discount schemes.
People Management
- Offer clear directions and briefings to the team.
- To offer effective feedback on performance through structured reviews.
- To recruit the best team members for the location.
Client Service
- To build and maintain a solid and professional relationship with John Lewis.
- To ensure effective communication and engagement with John Lewis.
- To regularly monitor customer feedback and produce a suitable action plan based on the results.
Health & Safety, Food Safety and ESG
- To ensure the location achieves a minimum score of 90% on European Safety Bureau and 5* scores on EHO visits.
- To ensure the location meets statutory and Company requirements of Health & Safety, Food Safety and Environmental legislation and procedures.
- Additional Information
- Meal on shift
- Endless tea and coffee on shift
- Enrolment into the WSH pension scheme
- Up to 33 days annual leave (plus extra day for your birthday off)
- Enhanced maternity, paternity and family friendly leave with length of service
- Access to everyday discounts and communication portal
- Employee Assistance Programme and qualified Mental Health First Aiders
- Cycle to Work scheme
- Opportunity to develop and further your career in an exciting company
- #J-18808-Ljbffr
Manager in Cardiff employer: benugo
Joining Benugo at The British Museum means becoming part of a vibrant team dedicated to delivering exceptional service in one of the world's most iconic cultural venues. With a strong focus on inclusivity and employee progression, we offer competitive pay, generous discounts, and a supportive work environment that fosters personal and professional growth. Enjoy unique benefits like free lunches, endless tea and coffee, and the opportunity to develop your career while working amidst the treasures of history.
StudySmarter Expert Advice🤫
We think this is how you could land Manager in Cardiff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like benugo. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to benugo
Don't be shy about reaching out to benugo directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Manager in Cardiff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about benugo and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at benugo
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
