At a Glance
- Tasks: Join our team at Buckingham Palace, serving food and drinks to visitors.
- Company: Benugo is a renowned café operator with a focus on exceptional service.
- Benefits: Enjoy free lunch, discounts, and endless tea and coffee during your shifts.
- Why this job: Work in a prestigious setting while developing your career in hospitality.
- Qualifications: Previous customer service experience is preferred; a professional attitude is essential.
- Other info: Fixed-term contract from July to September 2025, with guaranteed hours.
Job Description
We are looking for experienced Café Assistants to join the Benugo team at Buckingham Palace for the 2026 summer season.
Located within the iconic royal residence, this temporary café operation will serve a high volume of visitors with a focus on exceptional service. From manning tills and replenishing displays to clearing tables and maintaining a pristine environment, our team delivers a seamless and welcoming experience in a truly prestigious setting.
We Offer:
Rate: £14.80 per hour
Shifts: part time / full time, including weekends
Contract: Fixed Term – 9th July 2026 to 27th September 2026
About the Cafe Assistant role:
- Taking orders, serving food and drinks, replenishing fridges and clearing tables
- Ensuring the customers experience is maintained at all times to the highest standard
- Ensuring that food safety standards are followed at all times
Previous experience in a similar customer-facing role is desirable, and a clean background check is required to comply with the client’s on-boarding procedures. A professional attitude and commitment to high service standards are essential.
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Perkbox app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
#benent
Cafe Assistant - Buckingham Palace employer: Benugo
Contact Detail:
Benugo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Assistant - Buckingham Palace
✨Tip Number 1
Familiarise yourself with Buckingham Palace and its history. Understanding the significance of the venue can help you engage with visitors and provide a more personalised service, which is crucial in a customer-facing role.
✨Tip Number 2
Brush up on your customer service skills. Since this role requires maintaining high service standards, consider practicing scenarios where you handle difficult customers or busy periods to demonstrate your ability to stay calm and efficient.
✨Tip Number 3
Network with current or former employees of Benugo. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Prepare to discuss your previous experience in similar roles. Be ready to share specific examples of how you've contributed to a positive customer experience, as this will highlight your suitability for the position.
We think you need these skills to ace Cafe Assistant - Buckingham Palace
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in cafes or similar environments. Emphasise skills like communication, teamwork, and attention to detail.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention why you want to work at Buckingham Palace and how your values align with the company's culture of inclusivity and progression.
Highlight Food Safety Knowledge: Since food safety is crucial in this role, include any relevant training or certifications you have. If you’ve worked in environments where food safety standards were important, be sure to mention that experience.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are key in a customer-facing role.
How to prepare for a job interview at Benugo
✨Showcase Your Customer Service Skills
As a Cafe Assistant, exceptional customer service is key. Be prepared to share specific examples from your previous roles where you went above and beyond for customers. This will demonstrate your commitment to maintaining high service standards.
✨Familiarise Yourself with Food Safety Standards
Understanding food safety is crucial in this role. Brush up on relevant regulations and be ready to discuss how you have adhered to these standards in past positions. This shows that you take the responsibility of serving food seriously.
✨Emphasise Teamwork and Flexibility
Working in a busy café environment requires strong teamwork and flexibility. Highlight your ability to work well with others and adapt to changing situations, especially during peak hours. This will show that you can thrive in a dynamic setting like Buckingham Palace.
✨Express Enthusiasm for the Role
Let your passion for the role shine through during the interview. Talk about why you want to work at such a prestigious location and how you align with the values of Benugo. A genuine enthusiasm can set you apart from other candidates.