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- Tasks: Join our team to deliver amazing dining experiences and serve delicious food and drinks.
- Company: Benugo is a vibrant dining company known for its exceptional customer service and inclusive culture.
- Benefits: Enjoy free lunch, 50% off food, endless drinks, and career development opportunities.
- Why this job: Be part of a fun team, learn new skills, and create memorable moments for customers.
- Qualifications: No experience needed; just bring your passion for customer service and a positive attitude!
- Other info: Flexible shifts available, including evenings and weekends, in a supportive work environment.
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Benugo is seeking an enthusiastic and customer-focused Team Member to join our vibrant team in Manchester, United Kingdom. As a Benugo Team Member, you\’ll play a crucial role in delivering exceptional dining experiences to our valued customers from Cafe to Conference & Events.
This is a 7-day-operation and shifts may vary from 7am up to 2am on Event evenings.
- Take customer orders accurately and efficiently
- Prepare and serve a variety of food and beverages
- Maintain a clean and organized dining area by clearing tables and restocking supplies
- Ensure the highest standards of customer service at all times
- Adhere to food safety and hygiene regulations
- Operate point-of-sale systems and handle cash and card transactions
- Collaborate with team members to create a positive and welcoming atmosphere
- Assist in inventory management and stock rotation
- Participate in regular team meetings and training sessions
- Adapt to changing customer needs and peak service times with flexibility
Job Description
Benugo is seeking an enthusiastic and customer-focused Team Member to join our vibrant team in Manchester, United Kingdom. As a Benugo Team Member, you\’ll play a crucial role in delivering exceptional dining experiences to our valued customers from Cafe to Conference & Events.
This is a 7-day-operation and shifts may vary from 7am up to 2am on Event evenings.
- Take customer orders accurately and efficiently
- Prepare and serve a variety of food and beverages
- Maintain a clean and organized dining area by clearing tables and restocking supplies
- Ensure the highest standards of customer service at all times
- Adhere to food safety and hygiene regulations
- Operate point-of-sale systems and handle cash and card transactions
- Collaborate with team members to create a positive and welcoming atmosphere
- Assist in inventory management and stock rotation
- Participate in regular team meetings and training sessions
- Adapt to changing customer needs and peak service times with flexibility
Qualifications
- Passion for delivering exceptional customer service
- Strong interpersonal and communication skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Basic math skills for handling transactions and managing orders
- Physical stamina to stand and move for extended periods
- Flexibility to work various shifts, including weekends and holidays
- Attention to detail and commitment to maintaining cleanliness standards
- Positive attitude and enthusiasm for creating memorable dining experiences
- Ability to multitask and prioritize responsibilities efficiently
- Willingness to learn and adapt to new procedures and menu items
- Previous experience in food service is a plus, but not required (full training will be provided)
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
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Benugo - Team Member employer: Benugo
Contact Detail:
Benugo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benugo - Team Member
✨Tip Number 1
Familiarise yourself with Benugo's menu and services. Knowing the offerings inside out will not only help you during the interview but also show your genuine interest in the role and the company.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have, whether it's at the application stage or during an interview. Share specific examples of how you've gone above and beyond for customers in the past.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts. Since this is a 7-day operation with varying hours, showing that you're willing to adapt to different schedules can set you apart from other candidates.
✨Tip Number 4
Research the company culture at Benugo. Understanding their values and commitment to inclusivity will help you align your answers during the interview, making it clear that you're a good fit for their team.
We think you need these skills to ace Benugo - Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Benugo is looking for in a Team Member. Highlight key responsibilities and qualifications that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your customer service skills and any relevant experience in food service. Use specific examples that demonstrate your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your passion for delivering exceptional customer service. Mention why you want to work at Benugo and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Benugo
✨Show Your Enthusiasm
Benugo is looking for team members who are passionate about customer service. Make sure to express your enthusiasm for the role and share any relevant experiences that highlight your commitment to providing exceptional dining experiences.
✨Demonstrate Team Spirit
Since collaboration is key in a fast-paced environment, be prepared to discuss how you work well in a team. Share examples of past experiences where you contributed to a positive atmosphere or helped colleagues during busy times.
✨Highlight Flexibility
With shifts varying from early mornings to late nights, it's important to show your flexibility. Be ready to discuss your availability and willingness to adapt to changing schedules, especially during peak service times.
✨Emphasise Attention to Detail
Maintaining cleanliness and adhering to food safety regulations are crucial in this role. Prepare to talk about how you ensure high standards in your previous jobs, and give examples of how you've handled tasks that require attention to detail.
