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For Companies At a Glance
- Tasks: Lead a dynamic team at Windsor Castle, ensuring top-notch customer service and smooth operations.
- Company: Join Benugo, a renowned brand known for its commitment to quality and inclusivity.
- Benefits: Enjoy free lunches, unlimited drinks, discounts, and career development opportunities.
- Why this job: Be part of a prestigious environment while developing your leadership skills and making an impact.
- Qualifications: Experience in team leadership and a passion for customer service are essential.
- Other info: This role requires an EU work permit and offers a vibrant workplace culture.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Job Description
We are looking for an experienced Team Leader to join the team at Windsor Castle, Windsor, SL4 1NJ.
Responsibilities will include (but not be limited to) the following :
Responsibilities
- Work within Benugo policies and procedures at all times
- Support Benugo vision around People, Product, Customers, and Profitability
- Demonstrate commitment to customer service excellence and deliver against Benugo service standard
- Engage with the team in a collaborative and constructive manner
- Communicate with your colleagues and peers in a professional manner at all times
- Demonstrate a positive attitude to the customer, your job, and your colleagues at all times
Site Operations
- Assist the Manager in the day-to-day running of the shop and act as deputy in their absence
- Organise the team on each shift and allocate duties as necessary
- Train, support, and develop the team to deliver consistently excellent results, measuring their performance using the appropriate tools
- Ensure availability of product and staff to required levels
- Liaise with FOH and BOH team as necessary to ensure product excellence and availability, correct ordering, and stock control
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including :
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Hapi app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
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Benugo - Team Leader at Windsor Castle employer: Benugo
Contact Detail:
Benugo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benugo - Team Leader at Windsor Castle
✨Tip Number 1
Familiarise yourself with Benugo's values and mission. Understanding their commitment to customer service excellence and team collaboration will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific situations where you trained or developed team members, as this is crucial for the Team Leader role.
✨Tip Number 3
Research Windsor Castle and its visitor experience. Being knowledgeable about the location and its significance can help you demonstrate your enthusiasm for the role and how you can enhance the customer experience.
✨Tip Number 4
Network with current or former employees of Benugo if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and potential interview.
We think you need these skills to ace Benugo - Team Leader at Windsor Castle
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Team Leader at Benugo. Tailor your application to highlight relevant experience and skills that align with their requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous leadership roles, customer service experience, and any relevant training. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully managed teams or improved customer service in past positions, and explain why you are a good fit for Benugo.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership position.
How to prepare for a job interview at Benugo
✨Know the Company Values
Before your interview, make sure you understand Benugo's vision around People, Product, Customers, and Profitability. This will help you align your answers with their core values and demonstrate that you're a good fit for the team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to manage and motivate your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. This will highlight your capability to take on the role.
✨Emphasise Customer Service Excellence
Benugo places a strong emphasis on customer service. Be ready to discuss how you've delivered exceptional service in previous roles and how you would ensure the same at Windsor Castle. Use specific examples to illustrate your commitment.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
