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- Tasks: Lead a team in serving top-notch coffee and ensuring customer satisfaction.
- Company: Join Benugo, a vibrant company known for its inclusivity and growth opportunities.
- Benefits: Enjoy free lunch, discounts, life assurance, and endless tea and coffee on shift.
- Why this job: Be part of a supportive culture while developing your career in a prestigious environment.
- Qualifications: Experience in team leadership and a passion for excellent customer service is essential.
- Other info: This is a full-time, permanent role with shifts from 6.30am to 5.30pm, Monday to Friday.
The predicted salary is between 28500 - 36000 £ per year.
We are recruiting an experiencedTeam Leader to join the Benugo team at the prestigious PwC offices in Embankment .
This is a Monday to Friday operation with shifts ranging from 6.30am to 5.30pm.
Rate: £13.75 per hour
Contract: Full Time/ Permanent
About the role:
- Preparing and serving coffee, tea and other hot drinks maintaining the Benugo standards
- Organise the team on each shift and allocate duties as necessary
- Train, support, and develop the team to deliver consistently excellent results, measuring their performance using the appropriate tools
- Ensure availability of product and staff to required levels
- Liaise with FOH and BOH team as necessary to ensure product excellence and availability, correct ordering, and stock control
- Assist the Manager in the day-to-day running of the shop and act as deputy in their absence
- Assist the site manager with closing the week procedures
- Demonstrate commitment to the Benugo customer service excellence
- Ensuring the customers experience is maintained at all times to the highest standard
- Ensuring that food and health and safety standards are always followed
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Hapi app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
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Team Leader - Embankment employer: Benugo Limited
Contact Detail:
Benugo Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Embankment
✨Tip Number 1
Familiarise yourself with Benugo's values and customer service standards. Understanding their commitment to excellence will help you demonstrate your alignment with their culture during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in previous roles. Highlight your experience in training and developing staff, as this is crucial for the Team Leader position.
✨Tip Number 3
Research the specific challenges and expectations of working in a high-profile environment like PwC. Being able to discuss how you would handle these situations can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Benugo if possible. They can provide insights into the company culture and what it takes to succeed in the role, which can be invaluable during your application process.
We think you need these skills to ace Team Leader - Embankment
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Leader position. Tailor your application to highlight relevant experience in team management, customer service, and food safety.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those involving leadership and customer service. Use bullet points for clarity and include specific achievements that demonstrate your ability to lead a team effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with Benugo's commitment to customer service excellence and team development. Be sure to provide examples of how you've successfully managed teams in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Benugo Limited
✨Know the Company Culture
Before your interview, take some time to research Benugo's culture and values. Understanding their commitment to inclusivity and customer service excellence will help you align your answers with what they value most.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully organised teams, allocated duties, and trained staff in previous roles. This will highlight your capability to manage and develop a team effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to ensure product availability or maintain high standards under pressure, and be ready to discuss how you managed those situations.
✨Show Your Passion for Customer Service
Benugo places a strong emphasis on customer experience. Be prepared to discuss your approach to delivering excellent service and how you would ensure customers have a memorable experience at the Embankment location.
