At a Glance
- Tasks: Serve food and drinks, maintain cleanliness, and ensure exceptional guest experiences.
- Company: Join a vibrant hospitality team delivering top-notch service and delicious food.
- Benefits: Enjoy competitive pay, discounts, meals on shift, and a supportive work environment.
- Other info: Seasonal role with opportunities to grow in the hospitality industry.
- Why this job: Be part of a dynamic team where your smile makes a difference every day.
- Qualifications: No prior experience needed, just a passion for great service and teamwork.
The predicted salary is between 10 - 15 £ per hour.
As a Front of House/Events Team Member, you would be working closely with the Hospitality Supervisor/Manager supporting the operations team, talented chefs, and target-driven salespeople to deliver flawless service and exceptional food and drinks to our guests. You will be expected to build strong relationships with the on-site clients, visitors, and guests, understanding how to execute seamless service, continuous quality, and always with a human touch.
Job Type: Seasonal
Hourly Rate: £12.21
Key Responsibilities:
- Monitoring and serving all food and drinks to customers/clients/guests and clearing throughout the day or event.
- Ensuring that there is clean furniture, dining tables, and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
- Prepare all hospitality food and beverage requests offered to customers/clients/guests in designated meeting spaces in a presentable manner.
- To be able to work without supervision and take initiative over duties and tasks without being directed.
- To serve our guests with the highest level of service with maximum speed, efficiency, and always with a smile.
- To work on licensed bars serving alcoholic beverages.
- To be able to use coffee machines.
- Assist with the ordering and deliveries as required.
- Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager.
- Ensuring that any linen hired and equipment hired for an event is counted and packed away for collection after the event.
- Ensuring hospitality rooms are left clean and tidy.
Additional Information:
As a Hospitality Assistant, you will benefit from the following:
- Access to everyday discounts and communication portal.
- Employee assistance programme.
- Meals provided on shift when working within one of our venues.
Front OF House General Assistant in Stirling employer: Benugo Limited
At WSH and John Lewis, we pride ourselves on creating a supportive and dynamic work environment where every Team Member is valued. With benefits like endless tea and coffee, generous annual leave, and opportunities for career development, we ensure our employees feel appreciated and empowered to grow. Located in a vibrant area, our culture promotes collaboration and excellence, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Front OF House General Assistant in Stirling
✨Tip Number 1
Get to know the venue! Before your interview, pop by and familiarise yourself with the space. This shows initiative and gives you a chance to see how the team operates in real-time.
✨Tip Number 2
Network like a pro! Chat with current staff or even past employees if you can. They can give you insider tips on what the team values most and how to stand out during your interview.
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. Remember, they’re looking for someone who can connect with guests and bring that human touch to service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to dive into the action!
We think you need these skills to ace Front OF House General Assistant in Stirling
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, we’re all about that human touch!
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experience you have in hospitality or customer service, and show us how you can contribute to delivering exceptional service and building strong relationships with our guests.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Benugo Limited
✨Know Your Role
Make sure you understand the key responsibilities of a Front of House General Assistant. Familiarise yourself with the tasks like serving food and drinks, maintaining cleanliness, and preparing hospitality requests. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your People Skills
Since this role involves building strong relationships with guests and clients, be ready to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to ensure a positive experience for customers.
✨Demonstrate Initiative
The job requires working without supervision, so think of instances where you've taken the initiative in previous roles. Be prepared to discuss how you manage tasks independently and ensure everything runs smoothly, even when you're not being directed.
✨Bring a Smile and Positive Attitude
A big part of this role is delivering service with a smile. During the interview, let your personality shine through! Show your enthusiasm for the role and the hospitality industry, as a positive attitude can make a huge difference in how you’re perceived by the interviewers.
