Hospitality - Store Team Leader in London
Hospitality - Store Team Leader

Hospitality - Store Team Leader in London

London Full-Time 23400 - 39000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and support daily operations in cafés and restaurants at The Science Museum.
  • Company: Join Benugo, a company known for its inclusive culture and career progression.
  • Benefits: Enjoy free lunch, discounts, and access to mental health support.
  • Why this job: Make a real impact on visitor experiences while developing your hospitality skills.
  • Qualifications: Experience in hospitality and a passion for customer service.
  • Other info: Dynamic work environment with opportunities for growth in a prestigious setting.

The predicted salary is between 23400 - 39000 £ per year.

We are looking for a Store Team Leader to join the team at The Science Museum. As a Store Team Leader, you will lead and support the day-to-day operation of our cafés and restaurants, providing a friendly, high-quality catering and hospitality service across the Science Museum. You will lead by example, motivating the team while performing a variety of practical tasks associated with food production and service, ensuring an excellent visitor experience at all times.

Responsibilities:

  • Deliver catering and hospitality services across multiple locations on site.
  • Lead, support and treat team members with respect, setting a positive example.
  • Be visible and approachable during service periods, ensuring customer expectations are consistently exceeded.
  • Provide a friendly, efficient and hygienic service to all customers.
  • Ensure prompt service, high standards of presentation and fully stocked service areas.
  • Oversee goods receipt, stock control and stock rotation of deliveries.
  • Maintain clean, safe and tidy store, kitchen and service areas at all times.
  • Support team members across kitchen and front-of-house as required to deliver an efficient service.
  • Ensure strict adherence to food safety, health & safety and environmental standards.
  • Attend required training and rigorously follow cleaning schedules.
  • Carry out regular checks of the business centre and training academy areas for maintenance, housekeeping and other health and safety issues. Report to the line manager.
  • Ensure in-house accounting policies are adhered to and monitor food and beverage control, including performing stock take.

Additional Information:

  • Benugo has built a culture of inclusivity & progression for all employees.
  • Free lunch on shift.
  • Endless tea and coffee on shift.
  • 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
  • Competitive rate.
  • Opportunity to develop and further your career within a fast-growing and exciting company with a very prestigious list of clients.
  • Employee discounts at several retailers (via Hapi app) & fitness providers.
  • Access to our Employee Assistance Programme & our trained Mental Health First Aiders.

If this sounds like the role for you, apply now!

Hospitality - Store Team Leader in London employer: Benugo Limited

At Benugo, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters inclusivity and personal growth. As a Store Team Leader at The Science Museum, you will enjoy competitive pay, free meals during shifts, and numerous employee benefits, all while working in a prestigious environment that values your contributions and encourages career advancement.
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Contact Detail:

Benugo Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality - Store Team Leader in London

✨Tip Number 1

Get to know the company culture! Before your interview, check out The Science Museum's vibe online. Understanding their values and mission can help you connect better during your chat.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in hospitality.

✨Tip Number 3

Show off your leadership skills! Be ready to share examples of how you've motivated a team or handled challenges in previous roles. They want to see that you can lead by example and create a positive atmosphere.

✨Tip Number 4

Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which can set you apart from other candidates.

We think you need these skills to ace Hospitality - Store Team Leader in London

Leadership Skills
Customer Service Skills
Team Motivation
Food Safety Knowledge
Health and Safety Compliance
Stock Control
Hygiene Standards
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability
Training and Development

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about providing excellent service and creating memorable experiences for visitors.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience that matches the Store Team Leader role. We love seeing how your skills align with our values and the specific responsibilities outlined in the job description.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the team. Remember, we’re looking for someone who can lead by example!

Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!

How to prepare for a job interview at Benugo Limited

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Store Team Leader. Familiarise yourself with the key tasks like leading the team, ensuring high standards of service, and maintaining hygiene. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Leadership Skills

As a Store Team Leader, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will demonstrate your ability to lead by example and create a positive work environment.

✨Emphasise Customer Service Excellence

The role is all about providing an exceptional visitor experience. Be ready to discuss how you would exceed customer expectations and handle any complaints. Share specific instances where you've gone above and beyond for customers in previous roles.

✨Prepare Questions to Ask

Interviews are a two-way street! Think of insightful questions to ask about the team culture, training opportunities, and how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.

Hospitality - Store Team Leader in London
Benugo Limited
Location: London

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