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- Tasks: Lead and support daily operations in cafés and restaurants at The Science Museum.
- Company: Join Benugo, a company known for its inclusive culture and career progression.
- Benefits: Enjoy free lunch, 50% off food, and endless tea and coffee on shift.
- Why this job: Make a difference in visitor experiences while developing your hospitality skills.
- Qualifications: Experience in hospitality and a passion for customer service.
- Other info: Great opportunities for career growth in a dynamic environment.
The predicted salary is between 23400 - 36000 £ per year.
We are looking for a Store Team Leader to join the team at The Science Museum. As a Store Team Leader, you will lead and support the day‑to‑day operation of our cafés and restaurants, providing a friendly, high‑quality catering and hospitality service across the Science Museum. You will lead by example, motivating the team while performing a variety of practical tasks associated with food production and service, ensuring an excellent visitor experience at all times.
Responsibilities:
- Deliver catering and hospitality services across multiple locations on site.
- Lead, support and treat team members with respect, setting a positive example.
- Be visible and approachable during service periods, ensuring customer expectations are consistently exceeded.
- Provide a friendly, efficient and hygienic service to all customers.
- Ensure prompt service, high standards of presentation and fully stocked service areas.
- Oversee goods receipt, stock control and stock rotation of deliveries.
- Maintain clean, safe and tidy store, kitchen and service areas at all times.
- Support team members across kitchen and front‑of‑house as required to deliver an efficient service.
- Ensure strict adherence to food safety, health & safety and environmental standards.
- Attend required training and rigorously follow cleaning schedules.
- Carry out regular checks of the business centre and training academy areas for maintenance, housekeeping and other health and safety issues. Report to the line manager.
- Ensure in‑house accounting policies are adhered to and monitor food and beverage control, including performing stock take.
Additional Information:
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family‑feel culture, but we also offer a range of benefits including:
- Free lunch on shift.
- Endless tea and coffee on shift.
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate.
- Opportunity to develop and further your career within a fast-growing and exciting company with a very prestigious list of clients.
- Employee discounts at several retailers (via Hapi app) & fitness providers.
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders.
If this sounds like the role for you, apply now!
Hospitality - Store Team Leader employer: Benugo Limited
Contact Detail:
Benugo Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality - Store Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Science Museum's vibe and values. This way, you can show how you fit right in with their team and mission.
✨Tip Number 2
Practice your people skills! As a Store Team Leader, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your past roles where you’ve led a team or provided excellent customer service. This will help you stand out during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at The Science Museum.
We think you need these skills to ace Hospitality - Store Team Leader
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences where you've gone above and beyond to create a great customer experience. We want to see that you genuinely care about providing top-notch service.
Be Specific About Your Skills: Tailor your application by highlighting specific skills that match the job description. Whether it's food safety knowledge or team leadership, make sure to give examples of how you've used these skills in past roles. This helps us see how you'd fit right in!
Keep It Friendly and Professional: While we love a casual vibe, remember to keep your tone friendly yet professional. Use clear language and avoid jargon. We want to get to know the real you, so let your personality come through while still being respectful and polished.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application directly. Plus, it shows you're keen on joining our team at The Science Museum. We can't wait to hear from you!
How to prepare for a job interview at Benugo Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Store Team Leader. Familiarise yourself with the key tasks like leading the team, ensuring high standards of service, and maintaining hygiene. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Store Team Leader, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will demonstrate your ability to lead by example and create a positive work environment.
✨Emphasise Customer Service Excellence
The role is all about providing an exceptional visitor experience. Be ready to discuss how you would exceed customer expectations and handle feedback. Share specific instances where you've gone above and beyond for customers in previous roles.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team culture, training opportunities, and how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
