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- Tasks: Assist in delivering exceptional events and engaging with guests.
- Company: Join Benugo, a leading events company creating unique experiences across London.
- Benefits: Enjoy free lunch, discounts, life assurance, and career development opportunities.
- Why this job: Be part of a vibrant team, gain experience, and make memorable events happen.
- Qualifications: No specific qualifications required; just bring your enthusiasm and customer service skills.
- Other info: Flexible hours with potential for 60+ hours during peak times.
We are looking for enthusiastic and flexible individuals to join our team on a fixed-term contract until the end of January (with possibility of renewal). This exciting role offers the opportunity to work a variety of hours each week, depending on business needs, with the potential for up to 60+ hours during peak times.
We are Events by Benugo and Clerkenwell Green, the events division of Benugo based in NW1 and found in locations all over central London. We’re all about creating incredible events tailored to our client’s individual requirements in some of London’s most amazing and unique venues.
ROLE PURPOSE: To help make the delivery of each Event as smooth and successful as possible. To engage with guests, ensure efficiency and quality of service.
KEY ACCOUNTABILITIES:
- To work within Benugo/Clerkenwell Green policies and procedures at all times
- To support Benugo/Clerkenwell Green vision around People, Product, Customers and Profitability
- To engage with the team in a collaborative and constructive manner
- To demonstrate a commitment to customer service excellence and deliver against Benugo/Clerkenwell Green service standard
Role Specific:
- Delivering fantastic customer service and facilitating any guest requirements to the best of your ability
- Assisting in the delivery and service of canapé receptions, sit down dinners, and daytime catering, depending on the Event requirements
- Setting up the Event, and assisting the Event Manager with loading equipment into the venue if required
- Laying up tables to standard both quickly and efficiently
- Serving food and drinks to guests in the correct style
- Enthusiastically and politely interact with guests as appropriate
- To be polite, courteous and well presented at all times
- Proactively resolve issues/complaints and involve Event Supervisor or Manager as needed
- Maintain a high standard of cleanliness, in line with Food Safety procedures
- Work well within the team, assisting with other duties and responsibilities as and when required
- To undertake staff training as and when necessary
Additional Information:
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Hapi app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
Hospitality Events General Assistant - NW1 employer: Benugo Limited
Contact Detail:
Benugo Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Events General Assistant - NW1
✨Tip Number 1
Familiarise yourself with the venues and events that Benugo operates in. Understanding the unique aspects of these locations can help you engage more effectively with guests and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from previous roles. Highlighting your ability to handle guest interactions and resolve issues will make you stand out as a candidate who aligns with Benugo's commitment to service excellence.
✨Tip Number 3
Be prepared to discuss your flexibility and willingness to work varied hours, especially during peak times. This role requires adaptability, so demonstrating your readiness to meet the demands of the job will be crucial.
✨Tip Number 4
Research the company culture at Benugo and Clerkenwell Green. Understanding their values around inclusivity and progression can help you articulate how you would fit into their team and contribute positively to their environment.
We think you need these skills to ace Hospitality Events General Assistant - NW1
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of Hospitality Events General Assistant.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality or events. Emphasise any customer service roles you've held and specific achievements that demonstrate your ability to deliver excellent service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work with Benugo and how you can contribute to their vision of customer service excellence. Be sure to include examples of past experiences that showcase your skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Benugo Limited
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Hospitality is all about creating memorable experiences, so demonstrating your passion for events and customer service will set you apart.
✨Know the Company
Research Benugo and Clerkenwell Green before your interview. Familiarise yourself with their values, the types of events they host, and their commitment to customer service excellence. This knowledge will help you tailor your answers and show that you're genuinely interested.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with difficult guests or managing unexpected issues during an event. Think of examples from your past experiences that showcase your problem-solving skills and ability to remain calm under pressure.
✨Dress the Part
Since this role involves interacting with guests, it's important to present yourself well. Dress smartly and maintain a professional appearance to reflect the high standards of service expected in the hospitality industry.
