General Manager - National Maritime Museum (London)
General Manager - National Maritime Museum (London)

General Manager - National Maritime Museum (London)

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead food and beverage operations at iconic venues, ensuring top-notch service and customer experience.
  • Company: Join Benugo, a company known for its inclusive culture and prestigious client list.
  • Benefits: Enjoy free meals, competitive pay, enhanced family leave, and employee discounts.
  • Why this job: Be part of a dynamic team in a fast-growing company with opportunities for career development.
  • Qualifications: Proven management experience, excellent communication skills, and a passion for food are essential.
  • Other info: Full-time, permanent role with shifts across 5 days; perfect for those seeking a vibrant work environment.

The predicted salary is between 48000 - 72000 £ per year.

General Manager – National Maritime Museum

We are looking for an experienced General Manager to join the team at Royal Museums Greenwich.

The role oversees food and beverage operations across the National Maritime Museum, Royal Observatory, and Cutty Sark.

We Offer:

Shifts: Any 5 days out of 7

Contract: Full Time, Permanent

About the General Manager role:

To oversee the operational function of the location, by providing direction and structure to the team and ensuring our product and service is always of a high standard

To build and maintain the client relationship by regularly meeting, problem solving and forward planning with the client

To ensure the customers experience is maintained at all times to the highest standard from front and back of house

To continuously work towards improving sales and service

Financial and budget management including forecasting, cost control and forward planning

To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring

To ensure high levels of Food and Health & Safety are maintained at all times

The Ideal Candidate:

A General Manager with a proven track record of success and building key client relations

Experience in high volume and multi-site operations is highly desirable

Excellent communicator with the ability to motivate and inspire

Have astute financial and commercial awareness to ensure the continued success of the site

A passion for food is a plus!

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

  • Free lunch on shift
  • Free tea and coffee at any Benugo location
  • A monthly allowance to use at any Benugo location
  • Competitive rate
  • Life Assurance
  • Enhanced maternity and paternity leave pay for when your family is growing
  • Company sick leave
  • Company annual leave
  • Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
  • Employee discounts at several retailers (via Perkboxapp) & fitness providers
  • Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!

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General Manager - National Maritime Museum (London) employer: Benugo Limited

At Benugo, we pride ourselves on fostering a supportive and inclusive work environment that prioritises employee growth and well-being. As the General Manager at the National Maritime Museum in London, you will enjoy a competitive salary, generous benefits including free meals during shifts, and opportunities for career advancement within a prestigious organisation. Join us to be part of a dynamic team dedicated to delivering exceptional service while enjoying a family-feel culture that values every member's contribution.
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Contact Detail:

Benugo Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager - National Maritime Museum (London)

✨Tip Number 1

Familiarise yourself with the National Maritime Museum and its operations. Understanding the unique aspects of the museum, including its food and beverage offerings, will help you demonstrate your passion and knowledge during interviews.

✨Tip Number 2

Network with professionals in the hospitality and museum sectors. Attend industry events or connect with current employees on platforms like LinkedIn to gain insights into the role and the company culture.

✨Tip Number 3

Prepare to discuss your experience in managing high-volume operations. Be ready to share specific examples of how you've successfully improved service standards and client relationships in previous roles.

✨Tip Number 4

Showcase your financial acumen by being prepared to discuss budget management and forecasting strategies. Highlight any relevant experiences where you effectively controlled costs while maintaining high service levels.

We think you need these skills to ace General Manager - National Maritime Museum (London)

Leadership Skills
Operational Management
Client Relationship Management
Financial Acumen
Budget Management
Sales Improvement Strategies
Food and Beverage Operations
Health and Safety Compliance
Team Performance Management
Communication Skills
Problem-Solving Skills
Training and Mentoring
Multi-Site Operations Experience
Customer Service Excellence

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the General Manager position. Tailor your application to highlight your relevant experience in food and beverage operations, client relations, and team management.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those that demonstrate your success in high-volume and multi-site operations. Use quantifiable achievements to showcase your impact in past positions.

Write a Strong Cover Letter: In your cover letter, express your passion for the role and the organisation. Highlight specific experiences that align with the responsibilities mentioned in the job description, such as financial management and team performance support.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a General Manager role.

How to prepare for a job interview at Benugo Limited

✨Showcase Your Leadership Skills

As a General Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your communication style and how you motivate others.

✨Understand Financial Management

Since the role involves financial and budget management, brush up on your knowledge of forecasting and cost control. Be ready to discuss your experience with financial planning and how you've improved profitability in previous roles.

✨Emphasise Customer Experience

The customer experience is paramount in this role. Think of specific instances where you've enhanced customer satisfaction or resolved issues effectively. Highlight your commitment to maintaining high service standards.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Consider potential challenges you might face in managing operations across multiple sites and how you would address them to ensure smooth operations.

General Manager - National Maritime Museum (London)
Benugo Limited
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