At a Glance
- Tasks: Manage event operations and deliver high-quality catering services at the National Museum of Scotland.
- Company: Join Benugo, a leading hospitality company known for its inclusive culture and prestigious clients.
- Benefits: Enjoy free lunches, competitive pay, enhanced family leave, and employee discounts.
- Why this job: Be part of a dynamic team, develop your skills, and create memorable events in a vibrant setting.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for delivering exceptional service.
- Other info: Flexible working hours, including weekends, with opportunities for career progression.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an experienced Events Operation Manager to join the team atNational Museum of Scotland
Objective:
To work closely with the Events Sales manager to deliver a full event catering and beverage service, to an exceptionally high standard, for external clients of the National Museum of Scotland and Benugo Events Scotland.To work productively as part of the wider team at NMS and in support of the Management team.
About the Events Manager role:
To manage all the operations of day to day internal hospitality, evening and weekend events at The National Museum Scotland
Deliver a high quality food and beverage service for all events including internal meetings, ensure service standards are met and contribute to their development.
Establish, maintain and develop standard operating procedures as agreed with the Events Sale Manager and to contribute to the development of new and existing products and services.
To assist in the running of the daytime front of house operation when required and to assist with weekly stock taking
Send appropriate correspondence to clients, undertake site visits and menu tastings
Available to work 7 days a week, varying hours (can be deemed anti-social)
To liaise with the National Museum of Scotland Event Managers on all events and to build positive client relationships with both internal and external clients
Carry out event preplanning including all liaising with suppliers for event equipment as well as relevant stock purchasing and management
Produce administrative material for events including staff and managers briefing sheets
Maintaining relevant industry standards for licensing, hygiene and safe working practices, ensuring that all equipment under your supervision is kept in working order, kept clean, has clear operating instructions, is secure and safe
Attend events, exhibitions, external meetings, training sessions and courses as agreed with the General Manager
Attend appraisal and review meetings as required to ensure development within the role
About the ideal candidate:
The ideal candidate will be required to work in co-operation with all other staff working in the building and will be expected to demonstrate the following qualities:
- communication skills and the ability to work well with others
- Previous experience in a similar role is desirable
- relationship management
- decision-making ability and problem solving skills
- administrative skills including knowledge of Excel, Word and Microsoft Outlook
- enthusiasm for the hospitality industry and appreciation of high quality service
- smart appearance
- ability to plan and deliver successful events with a history of delivering large scale banqueting events
- knowledge of legislation, Health and Safety, employment,
- acceptance of Benugo / Equal Opportunities Policies
- appreciation of aims of Benugo Events Scotland
Additional Information:
The post holder reports to the General Manager
The post holder will work unsocial hours and at weekends as required by the events schedule
The post holder will be expected to adhere to the venue\’s dress code
To undertake the training of staff and Managers where appropriate
To carry out any duties as reasonably requested by Senior Management
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Free tea and coffee at any Benugo location
- A monthly allowance to use at any Benugo location
- Competitive rate
- Life Assurance
- Enhanced maternity and paternity leave pay for when your family is growing
- Company sick leave
- Company annual leave
- Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Hapi app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
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Benugo - Events Manager employer: Benugo Limited
Contact Detail:
Benugo Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benugo - Events Manager
✨Tip Number 1
Network with professionals in the events and hospitality industry. Attend local events or workshops to meet people who work at venues like the National Museum of Scotland, as personal connections can often lead to job opportunities.
✨Tip Number 2
Familiarise yourself with the specific requirements and standards of Benugo Events Scotland. Understanding their approach to service and client relationships will help you demonstrate your alignment with their values during interviews.
✨Tip Number 3
Prepare to discuss your experience with large-scale events and how you've successfully managed them in the past. Be ready to share specific examples that highlight your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Show your enthusiasm for the hospitality industry by staying updated on current trends and best practices. This knowledge can set you apart and demonstrate your commitment to delivering high-quality service.
We think you need these skills to ace Benugo - Events Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Events Manager position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in event management, hospitality, and any relevant administrative skills. Use bullet points for clarity and focus on achievements that demonstrate your ability to deliver high-quality service.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the hospitality industry and your appreciation for high-quality service. Mention specific examples of past events you have managed and how they relate to the responsibilities outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the events management field.
How to prepare for a job interview at Benugo Limited
✨Showcase Your Experience
Be prepared to discuss your previous roles in event management. Highlight specific examples where you successfully delivered high-quality events, managed teams, or improved service standards.
✨Demonstrate Communication Skills
Since the role requires liaising with various stakeholders, practice articulating your thoughts clearly. Use examples that showcase your ability to build positive relationships with clients and team members.
✨Understand the Venue and Its Standards
Research the National Museum of Scotland and Benugo Events Scotland. Familiarise yourself with their values, service standards, and any recent events they have hosted to show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as managing a last-minute change in an event or dealing with difficult clients. Think through your problem-solving strategies and be ready to share them.