At a Glance
- Tasks: Lead a dynamic team in a fast-paced retail environment, ensuring outstanding customer experiences.
- Company: Join Bents, a family-run business known for quality and innovation since 1937.
- Benefits: Enjoy competitive pay, 30 days annual leave, and a range of employee perks.
- Other info: Great work-life balance with only one evening shift and opportunities for career growth.
- Why this job: Make a real impact while developing your leadership skills in a fun team atmosphere.
- Qualifications: Experience in retail management and strong people skills are essential.
The predicted salary is between 32000 - 32000 £ per year.
Join Our Team as our new Retail Section Leader
Are you a motivated, people-focused leader with a keen sense of commercial awareness, who thrives in a fast-paced retail environment and a love for Retail and Food?
We want you to join us as our Retail Section Leader.
Why you'll love this Retail Section Leader role
- Full-time hours with a great work life balance with only one evening shift (only until 10pm March to October!) and alternating weekends.
- Competitive pay at £32,000 per annum.
- 30 days annual leave and birthday leave.
- A fun and fast-paced team environment where you are empowered to make a difference!
Your role as our Retail Section Leader role
As our Retail Section Leader, you will lead teams of up to 40 colleagues, within a fast paced busy environment, ensuring outstanding customer experiences and operational efficiency while driving sales and profitability.
You will be lead with a hands on approach across 4 retail outlets including our Food Hall, Children's Boutique, Cookshop and Pet Shop and will be instrumental in supporting the Retail Manager in creating a positive, engaging, and productive store atmosphere.
Key Responsibilities include
- To lead the day to day running of the Retail Departments, incorporating our Food Hall, Childrens Boutique, Cookshop and Pet Place Retail departments.
- Leading the Food Safety Management in our Food Hall.
- Communicating with your team daily and actively cascading communication to your Shift Leader and teams.
- Focusing teams on 'We do everything for the customer' and having a service based mentality.
- Deliver, maximise, and exceed sales targets in store.
- Train and support team members, helping them grow their skills and progress within the business.
- Maintaining department compliance, including food safety management procedures.
- You’ll also form part of the Duty Management team managing the store.
We're looking for someone who has a passion for retail, customer service, and achieving business results, you'll also have -
- Proven experience in retail or hospitality management, people focused with a similar experience of leading large teams in a fast-paced environment.
- Having previous retail or hospitality management is essential and food retailing is diserable.
- Strong people management skills with the ability to motivate, coach, and develop a large team.
- You’ll have lots of autonomy with no set planograms, so you’ll have the ability to think on your feet and ooze commercial awareness.
- Strong organisational and time management skills, with the ability to multitask and prioritise in a busy environment.
- Excellent communication skills and the ability to build rapport with team members and customers alike.
Who are Bents?
We’re Bents, a family-run business with a reputation for quality and innovation.
We’re all about providing everything for your garden and home while offering a fantastic dining experience for over 1,000 guests.
We’ve been doing this since 1937, and our passion for great service, quality, and exclusive living really sets us apart.
When you join, you’ll feel like part of the family from day one.
Why work with us?
- 30 days holiday (including bank holidays) - and it goes up to 34 days with length of service.
- Paid health-care cashback plan.
- Free onsite parking.
- Colleague discount (and special family & friends discount days).
- Long service awards.
- Birthday leave.
- Company pension scheme.
- Recognition schemes.
- Free events for you and your family.
- Cycle-to-work scheme.
- Discounted gym membership.
- Training and development opportunities.
• Plus loads more!
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Foodhall Section Leader in Glazebury employer: Bents Garden & Home
Bents is an exceptional employer that values its team members, offering a supportive and family-oriented work culture where you can thrive as a Pizza Chef. With a commitment to quality and innovation, employees enjoy a great work/life balance, competitive benefits including 28 days annual leave, and opportunities for personal growth through training and development. Join us in a vibrant environment where your passion for food will be celebrated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Foodhall Section Leader in Glazebury
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Bents Garden & Home, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Bents Garden & Home!
We think you need these skills to ace Foodhall Section Leader in Glazebury
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Bents Garden & Home, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Bents Garden & Home and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Bents Garden & Home that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Bents Garden & Home
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
