At a Glance
- Tasks: Lead sales operations, optimise processes, and drive revenue growth in the EMEA region.
- Company: Dynamic company focused on continuous improvement and operational excellence.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Other info: Join a fast-paced environment with opportunities for innovation and growth.
- Why this job: Make a real impact by improving sales efficiency and leading a talented team.
- Qualifications: 7+ years in sales support, strong analytical skills, and CRM proficiency.
The predicted salary is between 60000 - 80000 £ per year.
The Manager, Sales Operations, EMEA region plays a crucial role in supporting the Sales Team and Regional Leadership by driving continuous improvement, efficiency, productivity and revenue growth. This is achieved by managing systems, analyzing performance, optimising sales processes, communicating change and leading the development and performance of the sales administration team. As our business continues to grow, we need to proactively seek out improved ways of working, using data and insight to inform our decisions. The role holder will generate actionable insights that lead to improved service delivery and better decision making as we seek to achieve higher levels of operational excellence and improved outcomes.
A key part of the role is developing a detailed understanding of the sales processes (including ownership of the regional CRM), and how these operate in our region, whilst also effectively communicating these to ensure they are understood and adhered to by sales teams. The role provides leadership and development to our sales administration team, delivers effective communication between regional and global teams, and aligns systems and processes to drive efficiency and growth.
Key responsibilities include:
- Monitoring sales pipelines
- Developing and analyzing KPIs
- Managing a sales administration team
- Providing communication on our sales processes to ensure they are understood and services operate effectively
- Supporting the sales team with tools and resources to improve productivity
- Conducting market research to identify new opportunities
- Ensuring compliance with company policies and industry regulations
The role requires strong business acumen, excellent analytical and communication skills, the ability to work collaboratively with cross-functional teams, and a track record of successfully leading teams on a journey of continuous improvement.
Duties and responsibilities include:
- Sales processes – create, manage, improve, be the regional expert
- Drive efficiency in our sales and administrative processes
- Team management and leadership
- Data management and analysis to drive new insight
- Running the regional Forecasting
- Communicate new processes and changes, filtering down from HQ
- Analyse and report on the health of the sales pipeline, identifying gaps and implementing programs to address shortfalls
- Be the regional CRM (Salesforce) leader, conducting onboarding and change management
- Collaborate with the EMEA Senior Management Team to support strategic planning, decision-making, and presentations
- Drive using CRM and other analytical tools to track performance, generate insights, and make informed business decisions
- Ensure alignment between regional and global sales processes and systems
- Develop and maintain sales reports and dashboards to track key performance indicators (KPIs)
- Contribute to quarterly and annual revenue forecasting, budgeting, and planning
- Conduct market research to identify new opportunities and threats, providing strategic recommendations to the leadership team
Qualifications:
- 7+ years of experience in Sales Support and Management
- 10+ years of business experience
- Bachelor's Degree
- Track record of successful delivery in continuous improvement/operational excellence
- Experience working with international clients
- Proven experience in sales operations, preferably in the software industry
- Strong business acumen
- Superior written and verbal communication skills
- Track record of successful leadership and development of sales administration teams
- Strong analytical skills with the ability to interpret complex data sets
- Proficiency in CRM software and sales analytics tools – preferably Salesforce
Highly Desirable:
- Proven experience in sales operations, preferably in the software industry
- Detail-oriented and persuasive
- Self-motivated innovator and troubleshooter who thrives in a dynamic and customer-focused environment
- Ability to work collaboratively with cross-functional teams
- Excellent time management and decision-making skills
Manager, Sales Operations, EMEA employer: Bentley Systems
As a leading player in the EMEA region, our company offers an exceptional work environment that fosters innovation and continuous improvement. We prioritise employee growth through comprehensive training and development opportunities, ensuring that our team members are equipped to excel in their roles. With a strong emphasis on collaboration and communication, we create a supportive culture where every voice is valued, making us an attractive employer for those seeking meaningful and rewarding careers in sales operations.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Sales Operations, EMEA
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We can’t stress enough how personal connections can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its sales processes. Understand their CRM systems and be ready to discuss how you can drive efficiency and growth. We want you to show them you’re the regional expert they need!
✨Tip Number 3
Practice your communication skills! You’ll need to convey complex data insights clearly and effectively. We recommend doing mock interviews with friends or using online resources to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Manager, Sales Operations, EMEA
Some tips for your application 🫡
Show Your Sales Savvy:Make sure to highlight your experience in sales operations and management. We want to see how you've driven efficiency and productivity in your previous roles, so don’t hold back on those success stories!
Be Data-Driven:Since this role is all about using data to inform decisions, include examples of how you've used analytics to generate insights and improve processes. We love a good number cruncher!
Communicate Clearly:Your written application should reflect your excellent communication skills. Keep it clear and concise, and make sure to convey your understanding of sales processes and how you can lead teams effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Bentley Systems
✨Know Your Sales Processes Inside Out
Make sure you have a solid understanding of the sales processes relevant to the role. Familiarise yourself with CRM systems, especially Salesforce, and be ready to discuss how you've improved sales operations in your previous roles.
✨Showcase Your Analytical Skills
Prepare to demonstrate your ability to analyse data and generate actionable insights. Bring examples of how you've used data to drive decision-making and improve sales performance in the past.
✨Communicate Effectively
Since this role involves a lot of communication between teams, practice articulating your thoughts clearly. Be prepared to explain complex concepts simply, as you'll need to ensure everyone understands the sales processes.
✨Highlight Your Leadership Experience
Be ready to share specific examples of how you've led teams and driven continuous improvement. Discuss your approach to team management and how you've developed others in a sales environment.
