At a Glance
- Tasks: Lead sales operations, optimise processes, and drive revenue growth in the EMEA region.
- Company: Dynamic company focused on continuous improvement and operational excellence.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Other info: Join a fast-paced environment with opportunities for innovation and growth.
- Why this job: Make a real impact by improving sales efficiency and leading a talented team.
- Qualifications: 7+ years in sales support, strong analytical skills, and CRM proficiency.
The predicted salary is between 60000 - 80000 £ per year.
The Manager, Sales Operations, EMEA region plays a crucial role in supporting the Sales Team and Regional Leadership by driving continuous improvement, efficiency, productivity and revenue growth. This is achieved by managing systems, analyzing performance, optimising sales processes, communicating change and leading the development and performance of the sales administration team. As our business continues to grow, we need to proactively seek out improved ways of working, using data and insight to inform our decisions. The role holder will generate actionable insights that lead to improved service delivery and better decision making as we seek to achieve higher levels of operational excellence and improved outcomes.
A key part of the role is developing a detailed understanding of the sales processes (including ownership of the regional CRM), and how these operate in our region, whilst also effectively communicating these to ensure they are understood and adhered to by sales teams. The role provides leadership and development to our sales administration team, delivers effective communication between regional and global teams, and aligns systems and processes to drive efficiency and growth.
Key responsibilities include:
- Monitoring sales pipelines
- Developing and analyzing KPIs
- Managing a sales administration team
- Providing communication on our sales processes to ensure they are understood and services operate effectively
- Supporting the sales team with tools and resources to improve productivity
- Conducting market research to identify new opportunities
- Ensuring compliance with company policies and industry regulations
The role requires strong business acumen, excellent analytical and communication skills, the ability to work collaboratively with cross-functional teams, and a track record of successfully leading teams on a journey of continuous improvement.
Duties and responsibilities include:
- Sales processes – create, manage, improve, be the regional expert
- Drive efficiency in our sales and administrative processes
- Team management and leadership
- Data management and analysis to drive new insight
- Running the regional Forecasting
- Communicate new processes and changes, filtering down from HQ
- Analyse and report on the health of the sales pipeline, identifying gaps and implementing programs to address shortfalls
- Be the regional CRM (Salesforce) leader, conducting onboarding and change management
- Collaborate with the EMEA Senior Management Team to support strategic planning, decision-making, and presentations
- Drive using CRM and other analytical tools to track performance, generate insights, and make informed business decisions
- Ensure alignment between regional and global sales processes and systems
- Develop and maintain sales reports and dashboards to track key performance indicators (KPIs)
- Contribute to quarterly and annual revenue forecasting, budgeting, and planning
- Conduct market research to identify new opportunities and threats, providing strategic recommendations to the leadership team
Qualifications:
- 7+ years of experience in Sales Support and Management
- 10+ years of business experience
- Bachelor's Degree
- Track record of successful delivery in continuous improvement/operational excellence
- Experience working with international clients
- Proven experience in sales operations, preferably in the software industry
- Strong business acumen
- Superior written and verbal communication skills
- Track record of successful leadership and development of sales administration teams
- Strong analytical skills with the ability to interpret complex data sets
- Proficiency in CRM software and sales analytics tools – preferably Salesforce
Highly Desirable:
- Proven experience in sales operations, preferably in the software industry
- Detail-oriented and persuasive
- Self-motivated innovator and troubleshooter who thrives in a dynamic and customer-focused environment
- Ability to work collaboratively with cross-functional teams
- Excellent time management and decision-making skills
Manager, Sales Operations, EMEA employer: Bentley Systems
Bentley Systems is an exceptional employer, offering a dynamic work environment in the Greater London area where innovation meets collaboration. With a strong focus on employee growth, you will have access to continuous professional development opportunities and a supportive culture that values your contributions. Join us to be part of a team that not only drives impactful asset management solutions but also prioritises work-life balance and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Sales Operations, EMEA
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Manager, Sales Operations, EMEA at Bentley Systems, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Bentley Systems. Tailor your message to explain why you’re drawn to them and how you can contribute as a Manager, Sales Operations, EMEA. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Manager, Sales Operations, EMEA
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Bentley Systems:When writing your cover letter, make sure to tailor your message specifically for Bentley Systems. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Bentley Systems
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Bentley Systems that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Bentley Systems that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Bentley Systems’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
