At a Glance
- Tasks: Help customers optimise data management with Seequent's innovative solutions.
- Company: Join a leading tech company focused on meaningful customer outcomes.
- Benefits: Training, international exposure, and a supportive team environment.
- Other info: Opportunities for professional growth and a clear sense of purpose.
- Why this job: Become an expert while making a real impact in the geoscience field.
- Qualifications: 5+ years in geoscience data solutions and strong relationship-building skills.
The predicted salary is between 50000 - 60000 € per year.
The Customer Solutions Specialist role exists to ensure that Seequent’s technology delivers meaningful outcomes for customers. Operating at the intersection of technology, sales, and customer success, you will help customers understand how to optimise their data management practices using Seequent solutions. As part of the regional Customer Solutions team, you will support complex solution‑based sales cycles and long‑term customer relationships, contributing directly to Seequent’s growth and reputation across EMEA. This is an opportunity to become a recognised expert across multiple products while maintaining close proximity to customers and real‑world use cases.
In this role, you will:
- Act as a technical partner to regional sales teams throughout the customer lifecycle
- Design and recommend solution architectures aligned to customer needs and expectations
- Deliver demonstrations, webinars, and customer training sessions
- Support customers in improving their data management processes and outcomes
- Monitor customer satisfaction and proactively support positive experiences
- Assist with product upgrades, new releases, and the introduction of new solutions
- Build long‑term credibility by being responsive, knowledgeable, and accountable
Your contribution helps position Seequent as a long‑term partner rather than just a software provider.
Skills, Knowledge and Competencies Required
- Experience in geoscience data solutions, best practice data management, and subsurface data workflows - 5 years minimum; Experience in cloud solutions would also be desirable.
- Tertiary qualification in geology, hydrogeology, earth sciences, engineering, or a closely-related discipline;
- Operational experience in mine operations, exploration, civil ground engineering, consulting an advantage;
- Experience using, developing, or testing commercial software in fields of GIS, geospatial, 3D modelling, geoscience, numerical modelling or data management, an advantage;
- Experience in MX Deposit, Imago, Central, and Leapfrog would be advantageous;
- Technical orientation and natural curiosity for how software works and a passion for being regarded as an expert user and technical guru;
- Relationship building abilities;
- Demonstrable ability to support sales with technical information and insight, advice, demonstrations, solution architecting, best practice, innovative ideas etc during pre-sales phase to ensure we are crafting a winning solution for the opportunity that gains mindshare and credibility;
- Demonstrable ability to confidently provide pre-sales technical and solution support to the sales teams, and lead and own the technical aspects of prospect and customer engagements;
- Keep sales teams and management updated proactively on progress of all solutions, presales, and post-sales;
- Be able to demonstrate and train customers across the entire software solution set, with style, proficiency and knowledge in C level and technical audience customer meetings;
- Confident oral and written communication skills in English. Additional languages advantageous;
- Proven team player with a self-starter attitude with ability to work well independently and self-manage workload effectively;
What We Support You With (Brief Overview)
- Investment in training, enablement, and product knowledge development
- A supportive regional and global team environment
- Opportunities for international exposure and professional growth
- A clear sense of purpose and impact in the work you do
Equal Opportunity Employer/Minorities/Females/Veterans/Disabled
Customer Solutions Specialist in London employer: Bentley Systems
Seequent is an exceptional employer that prioritises employee growth and development, offering extensive training and enablement opportunities to ensure you become a recognised expert in geoscience data solutions. With a supportive regional and global team environment, you will enjoy the chance to build long-term relationships with customers while contributing to meaningful outcomes that enhance their data management practices. Located in EMEA, Seequent fosters a culture of collaboration and innovation, making it an ideal place for those seeking a rewarding career in technology and customer success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Solutions Specialist in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Seequent on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Customer Solutions Specialist role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge related to geoscience data solutions. Be ready to discuss how you can optimise data management practices using Seequent's technology.
✨Tip Number 3
Showcase your relationship-building skills during interviews. Share examples of how you've successfully supported sales teams or built long-term customer relationships in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Seequent team.
We think you need these skills to ace Customer Solutions Specialist in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in geoscience data solutions and how it aligns with the Customer Solutions Specialist role. We want to see how your skills can help us deliver meaningful outcomes for our customers!
Showcase Your Technical Skills:Don’t hold back on showcasing your technical expertise! Mention any experience you have with cloud solutions, GIS, or software like MX Deposit and Leapfrog. We’re looking for someone who can be a technical partner to our sales teams, so let that shine through.
Demonstrate Your Relationship-Building Abilities:In your application, share examples of how you've built long-term relationships with clients or colleagues. We value credibility and responsiveness, so let us know how you’ve maintained positive experiences in your past roles.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Bentley Systems
✨Know Your Stuff
Make sure you brush up on your knowledge of geoscience data solutions and the specific software mentioned in the job description, like MX Deposit and Leapfrog. Being able to discuss these tools confidently will show that you're not just a candidate, but a potential expert who can add real value.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've helped customers optimise their data management practices in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to support complex solution-based sales cycles effectively.
✨Practice Your Presentation Skills
Since you'll be delivering demonstrations and training sessions, practice explaining technical concepts in a clear and engaging way. You might even want to do a mock presentation for a friend or family member to get comfortable with your delivery.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask questions about their experiences and share relevant stories from your own background. This will help you come across as a team player who values long-term relationships, which is crucial for this role.
