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- Tasks: Lead and grow expert communities while managing internal communications and events.
- Company: Bentley Systems is a global leader in infrastructure engineering software.
- Benefits: Enjoy remote work options, competitive salary, and a supportive team culture.
- Why this job: Join a dynamic team making a real impact on global infrastructure.
- Qualifications: 7-10 years in software, with community-building experience and strong communication skills.
- Other info: Flexible working arrangements available across multiple locations.
The predicted salary is between 36000 - 60000 £ per year.
Community & Communications Manager (Product & Technology)
Join to apply for the Community & Communications Manager (Product & Technology) role at Bentley Systems
Community & Communications Manager (Product & Technology)
Join to apply for the Community & Communications Manager (Product & Technology) role at Bentley Systems
Bentley Systems
Community & Communications Manager (Product & Technology)
Location: Ireland, UK, Portugal (Office/ Hybrid/ Remote)
Travel: Around 10% travel is expected
Position Summary
Bentley Systems is the infrastructure engineering software company. Around the world, infrastructure professionals rely on Bentley software to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Together, we are advancing infrastructure for better quality of life.
Today, Bentley employs 5,500 people, located across 42 global locations.
We’re hiring a Community & Communications Manager to lead the inspirational engagement and expert communities of 1,600+ colleagues in Bentley’s Product, Technology and UX organization. This role reports to the Chief of Staff in the Office of the CTO.
As a Community Manager, you will nurture and grow 5-10 expert-led ‘Communities of Practice’, ensuring their smooth operation through activities such as coaching speakers, developing content, scheduling calls, and maintaining distribution lists. Additionally, as colleague Communications lead, you will direct and execute internal Product & Technology communications, events, and all-hands calls, ensuring alignment and synchronization across functions.
The role is split roughly 50:50 between Community and internal Communications aspects.
Your Day to Day
- Facilitating expert Community leaders to deliver impactful content, maximized reach and engagement, and managing associated administrative tasks.
- Streamlining and improving Community tools and processes to ensure a seamless experience for users.
- Creating sustainable content, guidelines, and frameworks to support thriving, fast-growing Communities.
- Conducting competitive analysis to maintain a leading-edge experience in internal community engagement and strategy.
- Collaborating with product, engineering, marketing, and other teams to foster staff participation in the Communities.
- Once established in the role, pushing the bounds of the Community strategy to engage external experts as well as internal colleagues.
- Research newsworthy items from across the organization, especially those that celebrate success in all corners of our global team.
- Maintaining team intranets, Teams channels and other internally visible sources of content.
- Drafting and proofing comms for Senior leaders (written, audio, visual – including video, slides).
- Planning and maintaining a calendar and cadence of regular Comms, Events and All Hands for the Product & Technology organization.
- Collecting feedback and listening for employee sentiment, and ensuring this is matched and addressed in comms.
- Aligning with peers and colleagues in sister organizations across Bentley to amplify the power of Comms.
What You Bring to The Team
- 7-10+ years of working in software environment, which includes enterprise B2B SaaS experience.
- Familiarity with large, complex software organizations.
- 3-5 years of experience participating in and building communities (internal or external). We welcome both commercial and non-commercial experience.
- Public speaking, blogging, content development, and event facilitation experience.
- Existing network from a diverse set of communities and social media platforms.
- Facilitating complex and sensitive community management situations with humility, judgment, tact, and humor to deliver great internal content.
- Working independently and autonomously, managing multiple competing priorities.
- Fluent written and spoken English.
What We Offer
- A great Team and culture – please see our Recruitment Video.
- An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
- Competitive Salary and benefits.
- The opportunity to work within a global and diverse international team.
- A supportive and collaborative environment.
- Colleague Recognition Awards.
About Bentley Systems
Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent’s software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems’ 5,200 colleagues generate annual revenues of more than $1 billion in 194 countries.
Opportunity Employer
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Marketing and Sales
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Industries
Software Development
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Community, Comms and Engagement Manager (Product & Technology) employer: Bentley Systems
Contact Detail:
Bentley Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community, Comms and Engagement Manager (Product & Technology)
✨Tip Number 1
Network with professionals in the software and community management sectors. Attend industry events or webinars where you can meet potential colleagues from Bentley Systems and engage in conversations about community building and communications.
✨Tip Number 2
Familiarise yourself with Bentley Systems' products and their impact on infrastructure engineering. Understanding their software solutions will help you speak confidently about how you can enhance community engagement and internal communications.
✨Tip Number 3
Showcase your experience in managing communities by sharing examples of successful projects or initiatives you've led. Be prepared to discuss how you’ve fostered engagement and collaboration in previous roles during any interviews or networking opportunities.
✨Tip Number 4
Stay updated on trends in community management and internal communications, especially within tech companies. This knowledge will not only prepare you for discussions but also demonstrate your commitment to continuous learning and improvement in the field.
We think you need these skills to ace Community, Comms and Engagement Manager (Product & Technology)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in community management, communications, and any software-related roles. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for community engagement and communications. Share specific examples of how you've successfully built communities or managed communications in previous roles.
Showcase Relevant Skills: Emphasise skills that align with the job requirements, such as public speaking, content development, and event facilitation. Provide concrete examples of how you've used these skills to achieve results.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in communications roles.
How to prepare for a job interview at Bentley Systems
✨Showcase Your Community Experience
Make sure to highlight your experience in building and managing communities, whether internal or external. Share specific examples of how you've facilitated engagement and created impactful content, as this role heavily relies on community management skills.
✨Demonstrate Communication Skills
Since the position involves directing internal communications, be prepared to discuss your public speaking, content development, and event facilitation experiences. Bring examples of past communications you've crafted, especially those that required a nuanced understanding of audience sentiment.
✨Familiarise Yourself with Bentley's Products
Research Bentley Systems and their software solutions before the interview. Understanding their products and how they relate to infrastructure engineering will show your genuine interest in the company and help you align your answers with their mission.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle complex community management situations. Think of scenarios where you've had to use tact, judgement, and humour to resolve issues, and be ready to share these stories during the interview.
