Community & Communications Manager (Product & Technology)
Community & Communications Manager (Product & Technology)

Community & Communications Manager (Product & Technology)

London Full-Time 42000 - 84000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead and engage 1,600+ colleagues in Bentley’s Product, Technology and UX organisation.
  • Company: Bentley Systems is a global leader in infrastructure engineering software.
  • Benefits: Enjoy flexible work options, competitive salary, and a commitment to wellbeing and inclusion.
  • Why this job: Join a mission-driven team making a real impact on global infrastructure and quality of life.
  • Qualifications: 7-10 years in software, with community building and content development experience.
  • Other info: Hybrid work model with occasional travel; be part of a diverse and innovative culture.

The predicted salary is between 42000 - 84000 £ per year.

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Community & Communications Manager (Product & Technology)

Community & Communications Manager (Product & Technology)

Location: Ireland or UK (Office/ Hybrid/ Remote)

Travel:Around 10% travel is expected

Position Summary

Bentley Systems is the infrastructure engineering software company. Around the world, infrastructure professionals rely on Bentley software to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Together, we are advancing infrastructure for better quality of life.

Today, Bentley employs 5,500 people, located across 42 global locations.

We’re hiring a Community & Communications Manager to lead the inspirational engagement and expert communities of 1,600+ colleagues in Bentley’s Product, Technology and UX organization. This role reports to the Chief of Staff in the Office of the CTO.

As a Community Manager, you will nurture and grow 5-10 expert-led ‘Communities of Practice’, ensuring their smooth operation through activities such as coaching speakers, developing content, scheduling calls, and maintaining distribution lists. Additionally, as colleague Communications lead, you will direct and execute internal Product & Technology communications, events, and all-hands calls, ensuring alignment and synchronization across functions.

The role is split roughly 50:50 between Community and internal Communications aspects.

Responsibilities:

Facilitating expert Community leaders to deliver impactful content, maximized reach and engagement, and managing associated administrative tasks.

Streamlining and improving Community tools and processes to ensure a seamless experience for users.

Creating sustainable content, guidelines, and frameworks to support thriving, fast-growing Communities.

Conducting competitive analysis to maintain a leading-edge experience in internal community engagement and strategy.

Collaborating with product, engineering, marketing, and other teams to foster staff participation in the Communities.

Once established in the role, pushing the bounds of the Community strategy to engage external experts as well as internal colleagues.

Research newsworthy items from across the organization, especially those that celebrate success in all corners of our global team.

Maintaining team intranets, Teams channels and other internally visible sources of content.

Drafting and proofing comms for Senior leaders (written, audio, visual – including video, slides).

Planning and maintaining a calendar and cadence of regular Comms, Events and All Hands for the Product & Technology organization.

Collecting feedback and listening for employee sentiment, and ensuring this is matched and addressed in comms.

Aligning with peers and colleagues in sister organizations across Bentley to amplify the power of Comms.

Qualifications:

7-10+ years of working in software environment, which includes enterprise B2B SaaS experience.

Familiarity with large, complex software organizations.

3-5 years of experience participating in and building communities (internal or external). We welcome both commercial and non-commercial experience.

Public speaking, blogging, content development, and event facilitation experience.

Existing network from a diverse set of communities and social media platforms.

Facilitating complex and sensitive community management situations with humility, judgment, tact, and humor to deliver great internal content.

Working independently and autonomously, managing multiple competing priorities.

  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction – watch thisshort documentary about how we got our start.
  • An attractive salary and benefits package.
  • A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
  • A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user successstories for an insight into our global impact.

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#LI-Hybrid

About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance.

Equal Opportunity Employer:

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

2025 Copyright Bentley Systems, Incorporated

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Community & Communications Manager (Product & Technology) employer: BENTLEY SYSTEMS, INC.

Bentley Systems is an exceptional employer, offering a dynamic work culture that prioritises inclusion, belonging, and colleague wellbeing. With opportunities for professional growth within a world-leading software company, employees can engage in meaningful projects that advance global infrastructure while enjoying a competitive salary and benefits package. The flexibility of office, hybrid, or remote work options in the UK or Ireland further enhances the appeal of joining our innovative team.
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Contact Detail:

BENTLEY SYSTEMS, INC. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Community & Communications Manager (Product & Technology)

✨Tip Number 1

Network with professionals in the software and community management sectors. Attend industry events or webinars where you can meet people who work at Bentley Systems or similar companies. This can help you gain insights into their culture and values, which is crucial for tailoring your approach.

✨Tip Number 2

Familiarise yourself with Bentley's products and recent developments in infrastructure engineering. Being knowledgeable about their software solutions will not only impress during interviews but also demonstrate your genuine interest in the role and the company.

✨Tip Number 3

Showcase your experience in building and managing communities by preparing examples of successful projects you've led. Be ready to discuss how you engaged participants and created impactful content, as this aligns closely with the responsibilities of the role.

✨Tip Number 4

Stay updated on trends in internal communications and community engagement. Follow relevant blogs, podcasts, or social media channels to gather fresh ideas that you can bring to the table, demonstrating your proactive approach to the role.

We think you need these skills to ace Community & Communications Manager (Product & Technology)

Community Management
Content Development
Public Speaking
Event Facilitation
Internal Communications
Stakeholder Engagement
Project Management
Analytical Skills
Social Media Proficiency
Collaboration Skills
Coaching and Mentoring
Feedback Collection
Writing and Editing
Adaptability
Networking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in community management and communications. Focus on your achievements in building communities and any public speaking or content development roles you've held.

Craft a Compelling Cover Letter: In your cover letter, express your passion for community engagement and how your background aligns with Bentley's mission. Mention specific examples of how you've successfully managed communities or communications in the past.

Showcase Your Skills: Emphasise your skills in facilitating events, creating content, and managing multiple priorities. Use bullet points to make these stand out and ensure they relate directly to the responsibilities outlined in the job description.

Research Bentley Systems: Familiarise yourself with Bentley Systems' products and their impact on infrastructure. This knowledge will help you demonstrate your understanding of the company and its goals during the application process.

How to prepare for a job interview at BENTLEY SYSTEMS, INC.

✨Showcase Your Community Experience

Make sure to highlight your experience in building and managing communities, whether internal or external. Discuss specific examples where you've successfully engaged members and facilitated impactful content.

✨Demonstrate Communication Skills

As a Community & Communications Manager, strong communication skills are essential. Prepare to discuss your experience with public speaking, content development, and how you've effectively communicated with diverse audiences.

✨Familiarise Yourself with Bentley's Values

Research Bentley Systems and understand their mission and values. Be ready to explain how your personal values align with theirs, especially regarding inclusion, belonging, and advancing infrastructure for better quality of life.

✨Prepare for Scenario-Based Questions

Expect questions that assess your ability to handle complex community management situations. Think of examples where you've used humility, judgment, and tact to resolve issues or improve engagement within a community.

Community & Communications Manager (Product & Technology)
BENTLEY SYSTEMS, INC.
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  • Community & Communications Manager (Product & Technology)

    London
    Full-Time
    42000 - 84000 £ / year (est.)

    Application deadline: 2027-08-11

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    BENTLEY SYSTEMS, INC.

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