Technical Support Manager

My client is an established international business with over 30 successive quarters of growth.

They have an excellent opportunity not only to join a forward-thinking and growing business but also to shape and mould a growing technical support team.

Responsibilities:

• Leading a technical helpdesk team covering EMEA
• Strategic oversight of automation projects, innovations and tools
• Raising and stabilising the service levels
• Growth of the team and long-term collaboration with other internal international teams

• You:

  • You will have a Support background in a technical industry, ie instrumentation, or technical hardware to Oil & Gas or heavy industry.
  • An inquisitive and curious nature, and the ability to instil a robust qualification process
  • Experience managing a hybrid team and fostering a strong team ethic

  In return, my client will offer an opportunity to build and grow a team, look at modern and innovative solutions and have strategic oversight.

  If you are interested in learning more, please apply to the role and we can arrange a time to chat