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- Tasks: Support exceptional customer experiences and collaborate on strategic projects in the luxury automotive sector.
- Company: Join Bentley, a leader in luxury cars, with a focus on inclusivity and professional growth.
- Benefits: Enjoy a competitive salary, flexible working hours, and access to VW group cars.
- Why this job: Gain hands-on experience while earning a Chartered Manager Degree and working with industry experts.
- Qualifications: A-levels or equivalent qualifications, strong communication skills, and a passion for data analysis.
- Other info: Be part of a diverse team committed to empowering every individual.
The predicted salary is between 24929 - 34900 £ per year.
Apprenticeship Standard: Level 6
Duration: 4 Years
Start Date: September 2026
Starting Salary: £24,929
Location: Pyms Lane, Crewe, CW1 3PL – Mainly onsite with some flexible hybrid working
Training Provider Entry Requirements: See ‘What we’re looking for’ section
Apprenticeship Programme: As one of our Bentley apprentices, you will combine practical experience with classroom learning to achieve a Chartered Manager Degree (Level 6). You will play a significant part in our business as we continue on this exciting journey to deliver extraordinary customer journeys. Based out of our state-of-the-art headquarters in Crewe, you will:
- Work with experts who will support your professional and personal development
- Be welcomed into our Early Careers Network
- Spend 20% of your time learning with an external training provider and 80% of your time gaining hands-on experience
- Have placements and further rotations around the business
- Take part in community-focused initiatives, Social Committees and Bentley’s Inclusivity Networks
About the role: Working within the Aftersales – Warranty, Analytics & Governance Department, you will support the delivery of exceptional customer experience across a global network of retailers as part of the wider Aftersales team. You will have exposure to the best luxury cars in the world, whilst working alongside and being mentored by project management and data analytics professionals. You will gain invaluable experience collaborating with different business areas and ensuring customer satisfaction in our global retailer network.
Your key responsibilities:
- Help to shape Global Warranty Policy & Processes for the Bentley Retailer Network
- Work in collaboration with the Regional Team to manage and deliver key performance targets
- Take ownership of delivering key operational and strategic projects to support the Aftersales Strategy
- Support management of departmental risk management
- Support with the creation of presentations to deliver to Senior Managers and the Board
- Collaborate with other areas of the business, participating in cross-functional projects
- Support the delivery of technological innovations
About the Department: The Warranty, Analytics & Governance Department is responsible for defining, monitoring and governing Warranty Policy and Procedures across the world, designing and delivering all Aftersales data analysis and reporting requirements and acting as the central governance pillar – supporting the delivery of strategic and operational projects, managing departmental risk and finance. The successful candidate will be coached and mentored by experts gaining invaluable skills and experience in a fast-paced environment.
What We Are Looking For:
Training Provider Entry Requirements: Manchester Metropolitan University
- Must hold a level 2 qualification in English Language and Maths Grade 4/C or above
- Applicants should have a minimum of 104 UCAS points at A-level (grades BCC) or an equivalent (for example, BTEC DMM)
Skill Requirements: The successful candidate will:
- Have great communication skills
- Possess presentation skills
- Be able to act in a team or independently
- Have organisation/project management skills
- Be driven and proactive
- Have an interest in data analysis
- Have an interest in the automotive sector
What We Offer: As an Apprentice you will have access to the following benefits:
- A salary of £24,929
- Flexible working hours
- Hybrid working options
- Optional car lease scheme with access to VW group cars (VW, Seat, Skoda, Audi)
- Support from our Early Careers team and 121 manager mentorship
- 35 days’ holiday inclusive of bank holidays
- 10% pension contribution with life assurance benefits
Right To Work: To be eligible for an Early Careers programme you must have a legal right to work in the UK for the duration of the apprenticeship scheme. We welcome students who have Settled Status. We are unable to offer sponsorship for our Early Careers positions.
#BelongingAtBentley: Motivated to be the most diverse, inclusive luxury car company, we are committed to fostering an inclusive environment where all individuals are respected, valued, and empowered. We firmly believe in equal opportunities for all, helping all colleagues thrive as their authentic selves and reach their highest potential. We believe that everyone, regardless of their background or beliefs, belongs at Bentley. Everyone is entitled to respect and dignity and we positively celebrate the differences between people.
Working at Bentley: To learn more about what life is like working at Bentley, and our assessment process view our Candidate Pack here. Applications are open to everyone, from school or college leavers to those looking for a change of career, subject to entry requirements above. Please note if you are applying based off predicted grades, your offer will be conditional to obtaining the Training Provider entry requirements. The closing date is the 20th February.
Chartered Manager Degree Apprentice within Aftersales in Crewe employer: Bentley Motors
Contact Detail:
Bentley Motors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chartered Manager Degree Apprentice within Aftersales in Crewe
✨Tip Number 1
Network like a pro! Reach out to current or former Bentley apprentices on LinkedIn. Ask them about their experiences and any insider tips they might have. This can give you a leg up when it comes to understanding the company culture and what they're really looking for.
✨Tip Number 2
Prepare for your interview by practising common questions related to project management and data analysis. We recommend doing mock interviews with friends or family to build your confidence. The more you practice, the more natural you'll feel when it’s your turn to shine!
✨Tip Number 3
Show your passion for the automotive sector! Whether it's through personal projects, relevant coursework, or just a genuine interest in cars, make sure to highlight this in your conversations. It’ll show that you’re not just looking for any job, but that you’re excited about this specific opportunity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re serious about joining the Bentley family. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Chartered Manager Degree Apprentice within Aftersales in Crewe
Some tips for your application 🫡
Show Your Passion for the Automotive Sector: When writing your application, let us know why you're excited about the automotive industry. Share any experiences or interests that connect you to cars or technology – it’ll help us see your enthusiasm!
Highlight Your Communication Skills: Since great communication is key in this role, make sure to showcase your ability to convey ideas clearly. Use examples from school projects or teamwork to demonstrate how you’ve effectively communicated in the past.
Be Organised and Detail-Oriented: We love candidates who pay attention to detail! Ensure your application is well-structured and free of errors. A neat presentation reflects your organisational skills, which are crucial for project management.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Bentley Motors
✨Know Your Stuff
Before the interview, dive deep into Bentley's values and the specifics of the Chartered Manager Degree Apprentice role. Understand their Aftersales department and how it contributes to customer satisfaction. This will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Skills
Prepare examples that highlight your communication, project management, and teamwork skills. Think of situations where you've successfully collaborated or managed a project. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within the company. This not only shows your enthusiasm but also helps you gauge if Bentley is the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with friends or family to build confidence. Focus on articulating your thoughts clearly and maintaining a positive body language. The more comfortable you are speaking about your experiences, the better you'll perform in the actual interview.
