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For Companies At a Glance
- Tasks: Join our friendly team to manage appointments and assist patients with a smile.
- Company: A dedicated healthcare practice committed to high-quality patient care.
- Benefits: Flexible hours, supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Experience in healthcare or customer service is a plus, but a positive attitude is key.
- Other info: Join a dynamic team where your contributions truly matter.
The predicted salary is between 24000 - 36000 £ per year.
We require a Medical Receptionist to join our friendly reception team to ensure an effective and efficient reception service is provided to our patients and any other visitors to the practice. The candidate would need to have a flexible attitude, a willingness to develop and be adaptable to change.
Main duties of the job:
- To offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
- To facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
- To undertake a variety of administrative duties to assist in the smooth running of the practice.
About us:
We are committed to providing high standard, quality health care. Our friendly practice team consists of experienced clinical and administrative staff. If you feel you can bring something to our dedicated team we would love to hear from you!
Job responsibilities:
- Manage the various appointments, visits and care navigation in line with protocol.
- Computer data entry, processing and recording information in accordance with practice procedures.
- Deal with telephone and face to face enquiries from the general public.
- Make and cancel appointments with all clinicians as required.
- File all correspondence as necessary.
- File prescriptions for collection.
- Open internal and external post.
- Scan documents and forward them to the relevant staff.
- Photocopying.
- Any other duties relevant to the grading of the post.
Person Specification:
Experience:
- Experience of working within the Healthcare Sector.
- Experience of working within primary care desirable.
- Experience of working in a GP practice.
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Receptionist employer: Bentley Medical Practice
Contact Detail:
Bentley Medical Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the healthcare facility. Familiarise yourself with their values and services. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to the role of a Medical Receptionist. Think about scenarios where you've demonstrated flexibility and adaptability, as these traits are key for the job. We can help you with mock interviews if you need a bit of extra practice!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A friendly smile goes a long way, especially in a role where you'll be interacting with patients and visitors regularly.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for a smoother process!
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and positive attitude shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience: Make sure to highlight any relevant experience you have in healthcare or administrative roles. We love seeing how your background aligns with our needs, so be specific about your skills and experiences that relate to the Medical Receptionist position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bentley Medical Practice
✨Know the Practice Inside Out
Before your interview, take some time to research the practice. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Medical Receptionist, effective communication is key. Prepare examples of how you've successfully handled patient inquiries or resolved conflicts in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Flexibility and Adaptability
The job requires a flexible attitude, so be ready to discuss times when you've adapted to change or taken on new responsibilities. Highlighting your willingness to learn and grow within the role will resonate well with the interviewers.
✨Prepare for Common Questions
Anticipate common interview questions related to administrative duties, patient interaction, and teamwork. Practising your responses can help you feel more confident and articulate during the actual interview, making a great impression on the panel.
